XIAWEN ZHOU
Greenhithe,AUK
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate seeker with organizational skills who currently is doing diploma of construction studies and eager to secure entry-level quantity surveyor position.
Overview
8
8
years of professional experience
Work History
Quantity Surveyor/Bookkeeper
Mender Construction Ltd
06.2021 - Current
- Keep a record of all trucks, diggers, and equipment.
- Order parts needed online.
- Deal with all emails that are sent to and received from suppliers and clients, negotiate and update the price, and resolve the conflict.
- Work to support accounts payable and accounts receivable.
- Estimate materials, time, and labor costs.
- Estimated and analyzed work performed to request payment from clients.
- Generated cost and value reports to produce accurate information on cash flow.
- Used Xero to prepare invoices, statements, and Xero documents.
Receptionist
SD Aluminium Ltd
03.2021 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Customer Service Representative
XiaoWoWo Ltd
02.2020 - 01.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Delivered prompt service to prioritize customer needs.
Office Administration Assistant
Lander International Ltd
03.2018 - 11.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
- Monitored security to help maintain equipment, data and information safety.
Purchasing Agent
Yomi Ltd
11.2015 - 02.2018
- As a part-time job when doing a Bachelor of Statistics.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Education
New Zealand Diploma - Construction (Quantity Surveying)
Unitec Institute of Technology
Auckland, New Zealand11.2024
Bachelor of Arts - Statistics
The University of Auckland
Auckland, New Zealand11.2017
Skills
- Accounts Payable and Accounts Receivable
- Active Listening
- Timely Project Completion
- Accurate Estimates
- Administrative Support
- Data Integrity
- Software Applications
Technical Skills
Xero, Microsoft office such as Excel, Word, PowerPoints, SPSS, Photo editor, Social networking software
Languages
Chinese (Mandarin)
English
Timeline
Quantity Surveyor/Bookkeeper
Mender Construction Ltd
06.2021 - Current
Receptionist
SD Aluminium Ltd
03.2021 - 06.2021
Customer Service Representative
XiaoWoWo Ltd
02.2020 - 01.2021
Office Administration Assistant
Lander International Ltd
03.2018 - 11.2019
Purchasing Agent
Yomi Ltd
11.2015 - 02.2018
New Zealand Diploma - Construction (Quantity Surveying)
Unitec Institute of Technology
Bachelor of Arts - Statistics
The University of Auckland
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