Xica-Rae Nixon

Christchurch,CAN

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

years of professional experience

Work History

Visual Merchandiser / Assistant Manager

Acquisitions

Hornby, CAN

03.2022 - Current

Managed the store efficiently
Worked with store managers to implement new displays, promotions and store layout changes.
Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Monitored and replenished display inventory and restructured according to available stock.

Senior Retail Assistant

Lighting Plus

Christchurch, CAN

03.2019 - 03.2022

Enhanced customer satisfaction by providing exceptional service and personalized assistance.
Collaborated with team members to create visually appealing merchandise displays, attracting customer attention and driving sales.
Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
Increased sales by effectively promoting products and helping customers make informed decisions.
Developed strong rapport with customers by understanding their needs and preferences.

Art Gallery Assistant

Market Gallery

Melbourne Australia

03.2018 - 08.2018

Expanded the gallery''s network within the arts community through attending industry events representing the gallery professionally.
Increased art gallery visitor engagement by implementing interactive displays and informative exhibit labels.
Collaborated with artists and curators to develop comprehensive exhibition materials, enhancing visitor understanding of displayed works.
Supported marketing efforts by creating visually appealing promotional materials for upcoming exhibitions and events.
Provided essential support during exhibition installations, ensuring timely completion of gallery setups.
Facilitated smooth communication between gallery staff, artists, vendors, and clients by managing correspondence and scheduling meetings.
Enhanced customer experience by providing knowledgeable guidance on artwork selections and artist information.
Helped increase online presence by managing social media accounts, composing engaging content showcasing gallery exhibits.

Electronic Sales

The Warehouse

Christchurch

09.2015 - 02.2018

Analyzed customer feedback to identify areas for improvement in service delivery.
Provided exceptional customer service by promptly addressing concerns and inquiries from both walk-in customers and over the phone.
Developed strong relationships with clients, resulting in repeat business and increased customer loyalty.
Increased customer satisfaction by providing personalized electronic product recommendations based on individual needs.
Contributed to store efficiency by assisting in tasks such as inventory management, merchandise organization, and store maintenance.
Organized store displays to create an appealing shopping experience for customers while maximizing visibility of high-margin items.
Maintained a high level of product knowledge through continuous learning and training sessions.
Boosted store sales by effectively promoting and upselling various electronic devices and accessories.

Education

Lincoln High School

Lincoln, CAN

11.2016

Skills

Product Knowledge
Management experience
Visual Merchandising
Customer Service
Creative vision
Visual storytelling

Vendor Management
Window displays
Product placement
Overstock management
Order Management

Timeline