Summary
Overview
Work History
Education
Skills
Self-evaluation
Timeline
Generic

Xingwen Tan (Amy)

Auckland

Summary

Experienced financial professional with strong expertise in managing credit and collections. Skilled in risk assessment, account reconciliation, and resolving discrepancies. Valued for collaborative teamwork, adaptability, and delivering consistent results. Reliable and adept at navigating changing needs with focus on improving cash flow and minimizing bad debt.

Overview

9
9
years of professional experience

Work History

Dessert Shop Manager

Northern Brothers Limited
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Credit Controller

Mercury Energy
05.2022 - 10.2022
  • Supported sales teams by providing accurate credit information for new and existing customers.
  • Increased collection rates through proactive account management and regular follow-ups with clients.
  • Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.

Financial assistant (Summer full-time)

Onekawa Fruit Mart
01.2017 - 01.2021
  • Improved cash flow management by regularly tracking receivables and payables.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Facilitated the development of strong vendor relationships through consistent communication on payment schedules.

Education

Bachelor of Commerce - Economic and Commercial Law

The University of Auckland
05-2022

Master of Management With Merit - International Business

The University of Auckland
05-2024

Skills

  • Language ability: Excellent English, Mandarin and Cantonese listening, speaking, reading and writing skills, able to be used as a working language;
  • Office ability: Proficient in using Word(doc), Excel, Python, MYOB and other office software;
  • Document management
  • Credit control procedures
  • Follow-up strategies

Self-evaluation

  • Education Background: Bachelor degree in Economic and Commercial law, good academic performance, solid theoretical foundation, prudent logical thinking, and good international vision. Master degree in Business Management, strategic thinker with a strong grasp of international business dynamics and leadership principles.
  • Professional Practice: Actively participate in campus activity, with cashier working experience, have a certain insight into user requirements, strong program integration capability strong, good at interpersonal communication, have a certain business negotiation ability, excellent speech expression ability, can complete the company task well, with forward thinking and innovative ability, high energy efficiency, detail oriented, imaginative, analytical and emotionally intelligent.
  • Personality Quality: Excellent team communication and coordination ability, able to work under pressure, and able to establish a good long-term and stable relationship with customers. Have good professional ethics, team work spirit, strong execution ability.

Timeline

Dessert Shop Manager

Northern Brothers Limited
04.2024 - Current

Credit Controller

Mercury Energy
05.2022 - 10.2022

Financial assistant (Summer full-time)

Onekawa Fruit Mart
01.2017 - 01.2021

Bachelor of Commerce - Economic and Commercial Law

The University of Auckland

Master of Management With Merit - International Business

The University of Auckland
Xingwen Tan (Amy)