Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Xinzhu Huang

Auckland,CBD

Summary

Dynamic Restaurant Manager with a proven track record at Hustle Barbecue, enhancing operational efficiency and customer satisfaction. Expert in team management and inventory control, adept at fostering an inclusive environment and driving positive change through customer feedback. Achieved significant improvements in service quality and staff performance, demonstrating strong business operations expertise and a passion for excellence.

Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Ready to use and develop organizational and leadership skills in Restaurant Manager role.

Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving exceptional guest experiences and operational efficiency. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Manager

Hustle Barbecue
08.2023 - 11.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.

Education

Bachelor of Finance - Finance

University of Auckland
Auckland, NZ
06.2025

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Operations Management
  • Passion for customer satisfaction

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
  • Serve It Up Safe! Certification – Serve It Up Safe!.
  • Newzealand Driver's License
  • Microsoft Office Specialist (MOS) Certification
  • Google IT Support Professional Certificate
  • Certified Sales Professional (CSP)

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Korean
Limited Working

Timeline

Restaurant Manager

Hustle Barbecue
08.2023 - 11.2024
  • TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
  • Serve It Up Safe! Certification – Serve It Up Safe!.
  • Newzealand Driver's License
  • Microsoft Office Specialist (MOS) Certification
  • Google IT Support Professional Certificate
  • Certified Sales Professional (CSP)

Bachelor of Finance - Finance

University of Auckland
Xinzhu Huang