Ivy Yang
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to leveraging these qualities to embark on a new career path.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Acupuncturist
Motion Health Group Ltd
01.2021 - 08.2023
- Collaborated with multidisciplinary healthcare teams to provide clients with individualized courses of acupuncture treatment.
- Streamlined appointment scheduling process, optimizing time management skills while accommodating a growing number of clients.
- Maintained detailed patient records, ensuring accurate documentation of treatments, progress, and outcomes.
- Established loyal client base through personalized treatment plans and attentive customer service.
- Attended professional development workshops to stay current with industry trends, enhancing expertise in traditional Chinese medicine practices.
Traditional Chinese Medicine Practitioner
Pure Healthcare
03.2019 - 01.2021
- Performed TCM modalities including acupuncture, cupping, Tui-na and herbal formula to alleviate pain and address various health issues.
- Worked closely with Chiropractor in practice and admin team members to foster a supportive and efficient teamwork.
- Increased patient satisfaction scores through excellent communication, empathy, and a good understanding of diverse cultures.
- Educated patients on the benefits of acupuncture and complementary therapies, fostering a deeper understanding of holistic health practices.
- Participated the marketing strategies of the clinic and settled up the business Wechat account to appeal Asian ethnic group.
Traditional Chinese Medicine Practitioner
Phi therapy
04.2018 - 12.2018
- Assisted the company to become an ACC Vendor and manage ACC clients on behalf of the company.
- Corresponded with clients through email, telephone, or walk-in. Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Evaluated employee performance through regular reviews, introducing new services, and offering constructive feedback for continuous development.
- Handled multiple payments methods securely, maintained a clean and warming environment, and implemented a proper procedure of opening and closing store.
Traditional Chinese Medicine Practitioner
Zhangzhou Hospital of Traditional Chinese Medicine
10.2013 - 03.2017
- Worked as a resident at the Rehabilitation Department of the hospital.
- Applied acupuncture, electro-acupuncture, bloodletting, moxibustion, cupping to treat pain-related diseases and neurological disorders.
- Monitored patients' condition and progress and re-evaluated treatments as necessary.
- Collaborated closely with nurses, physiotherapists, and other specialists.
Education
New Zealand Certificate in English Language - Academic English
Te Wananga O Aotearoa
Albany, NZ02.2025
Master of Clinical Science - Acupuncture, moxibustion and Massage
Guangzhou University of Chinese Medicine
Guangzhou, Guangdong06.2013
Bachelor of Medicine - Traditional Chinese Medicine
Xiamen University
Xiamen, Fujian07.2010
Skills
- Holistic health approach
- Relationship Building
- Adaptability and Flexibility
- Organised and detail-oriented
- Teamwork and Collaboration
- Strong interpersonal skills
Certification
- IELTS 7.5 (L 8.0 R 8.5 W 6.5 S 7.5). 27/07/2024
- First Aid, New Zealand Red Cross. 13/05/2024
- Registration Certificate, Chinese Medicine Council of New Zealand, 2025, 06/03/2024
- Annual Practising Certificate, Acupuncture NZ 13644, 01/04/25
- The People's Republic of China Practice Certificate for Medical Practitioner, 141350600000338, 11/28/2012
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Awards
- Beijing Gushengtang famous traditional Chinese Medicine inheritance and cultivation, Guangzhou University of Chinese Medicine (2012).
- First-class Graduate Scholarship, Guangdong Second Hospital of Traditional Chinese Medicine (2013).
Publications
- To discuss Tonifying Kidney with Shenqi Wan (the single author, Chinese manipulation Rehabilitation Medicine, 2011)
- The development and utilization of ginkgo leaves (the single author, Undergraduate Students' Chinese Medicine Forum in Guangdong Province, 2010)
Hobbies
- Reading
- Sports: Squash, Hiking
Timeline
Acupuncturist
Motion Health Group Ltd
01.2021 - 08.2023
Traditional Chinese Medicine Practitioner
Pure Healthcare
03.2019 - 01.2021
Traditional Chinese Medicine Practitioner
Phi therapy
04.2018 - 12.2018
Traditional Chinese Medicine Practitioner
Zhangzhou Hospital of Traditional Chinese Medicine
10.2013 - 03.2017
New Zealand Certificate in English Language - Academic English
Te Wananga O Aotearoa
Master of Clinical Science - Acupuncture, moxibustion and Massage
Guangzhou University of Chinese Medicine
Bachelor of Medicine - Traditional Chinese Medicine
Xiamen University
- IELTS 7.5 (L 8.0 R 8.5 W 6.5 S 7.5). 27/07/2024
- First Aid, New Zealand Red Cross. 13/05/2024
- Registration Certificate, Chinese Medicine Council of New Zealand, 2025, 06/03/2024
- Annual Practising Certificate, Acupuncture NZ 13644, 01/04/25
- The People's Republic of China Practice Certificate for Medical Practitioner, 141350600000338, 11/28/2012
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