Xueting Yang
Glen Eden,Auckland
Summary
An honest, kind, friendly and easy-going person. Have the ability to work independently, mature and resourceful. Also, I am a quick learner and I will provide staff and customers with a positive attitude.
Overview
4
4
years of professional experience
Work History
Front of House/Counter
Soy & Ginger
Titirangi, Auckland
12.2021 - Current
- Taking orders (in person, online and by phone) and serving the customers with a consistently positive and helpful attitude. Also, established welcoming atmosphere by greeting each customer warmly.
- Able to solve complaint problems and give the customer the answer as satisfied as possible.
- Performed arithmetic functions handling cash, close checks, and balance register.
- Ensure restaurant cleanliness daily by cleaning the tables, sweeping and mopping the floor and washing kitchen supplies.
Front of House Team Member
Totally Chicken
Avondale, Auckland
03.2021 - 10.2021
- Taking in person & online orders and serving the customers with a consistently positive and helpful attitude. Also, established welcoming atmosphere by greeting each customer warmly.
- Have good coordination with the kitchen staff, so the orders would not mess up.
- Able to solve complaint problems and give the customer the answer as satisfied as possible.
- Ensure restaurant cleanliness daily by cleaning the tables, sweeping and mopping the floor and washing kitchen supplies.
Retail Sales Associate
TSA Tech
City, Auckland
01.2021 - 02.2021
- From this job, I did check-out, replenishment/stocking products & range products area. Also, I learnt the used for the each product, which help me with recommended products to the customers.
- Helped customers complete purchases, locate items and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- It also gained my customer service experience and my communication with the customers.
Education
Bachelor of Commerce
University of Auckland
Auckland, AUKKelston Girls’ College
12.2021
Skills
- Speak 3 languages: English (Fluent), Mandarin (Native) and Cantonese (Fluent)
- Excellent Communication Skills
- Strong Team work
- Good Leadership
Hobbies
- Music (play piano)
- Play badminton and swimming
- Baking and cooking
- Photograph
REFERENCES
Reina Qiao (My supervisor from TSA Tech)
Phone: 0220452171
Email: rena.qiao@tsatech.co.nz
Jack Liu (My Boss from Soy&Ginger)
Phone: 021870609
Email: hello@soyandginger.co.nz
Timeline
Front of House/Counter
Soy & Ginger
12.2021 - Current
Front of House Team Member
Totally Chicken
03.2021 - 10.2021
Retail Sales Associate
TSA Tech
01.2021 - 02.2021
Bachelor of Commerce
University of Auckland
Kelston Girls’ College
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