Xyla Teriaki
Ashburton,Chertsey
Summary
I am a reliable, efficient, enthusiastic and ambitious person who has developed a mature and responsible approach to every task or situation that is set in front of me. Im a sociable person who easily creates great relationships with team members and customers, and is committed to strong communication. Working excellently in team environments or independently unsupervised is a strong attribute I uphold. I am able to quickly obtain skills to get things done efficiently and problem solve in challenging situations.
Overview
5
5
years of professional experience
Work History
Cafe Assistant
Bp, Ashburton
Ashburton
08.2023 - Current
- Handled customer complaints and feedback, implementing changes to improve service.
- Stocked inventory of food items such as pastries, sandwiches and hot cabinet food.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Retail Assistant
Coupland's Bakeries LTD
Oamaru
12.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing vouchers.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cafe Assistant
Cafe 131
Methven
11.2021 - 11.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Delivering customer orders as well as serving drinks and food preparation.
Catering Assistant
All Fed Up Catering
Ashburton
07.2020 - 09.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
National Certificate Of educational Achievement - Level 2
01.2022
National Certificate Of Educational Achievement - Level 1, Art (Level 1), English (Level 1)
Mt Hutt College
Methven01-2021
Skills
- Strong Communication and Interpersonal Skills
- Time management
- Problem Solving
- Critical Thinking
- Teamwork
- Customer service
Hobbies and Interests
- I enjoy painting, drawing and sculpting art in my free time.
- I have so much love for the outdoors, where hikes and adventures to beautiful places brings me joy.
References
Jennifer White, Bp Ashburton 027 309 1905
Kelly Ross, Couplands Oamaru Ltd, 021 057 2702
Timeline
Cafe Assistant
Bp, Ashburton
08.2023 - Current
Retail Assistant
Coupland's Bakeries LTD
12.2022 - Current
Cafe Assistant
Cafe 131
11.2021 - 11.2022
Catering Assistant
All Fed Up Catering
07.2020 - 09.2021
National Certificate Of educational Achievement - Level 2
National Certificate Of Educational Achievement - Level 1, Art (Level 1), English (Level 1)
Mt Hutt College