Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xyrille Jane Diego

Christchurch,CAN

Summary

Results-driven Shift Supervisor with expertise in team coordination and operational efficiency. Led teams to achieve high standards in safety, quality, and customer service within fast-paced environments. Known for effective problem-solving and fostering a positive team atmosphere while managing operational priorities.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Shift Supervisor

KFC
Westfield Riccarton Mall
06.2022 - Current

-Supervised team members to ensure efficient daily restaurant operations.

-Coordinate staffing, breaks, shift priorities and tasks allocation to meet operational needs.

-Maintaining high standards of customer service, food safety, cleanliness and workplace procedures.

-Monitor team performance, provide guidance and support and help resolve issues during busy period.

-Complete shifts handovers, operational checks and other supervisor responsibilities accurately and efficiently.

Crew Member

Pitapit
The Palms/ Barrington
06.2021 - 05.2022
  • Delivered exceptional customer service in fast-paced environment, enhancing overall guest satisfaction.
  • Prepared high-quality food items consistently, adhering to safety and quality standards.
  • Trained new crew members on operational procedures and customer service techniques.
  • Monitored inventory levels, ensuring timely restocking of supplies to maintain seamless operations.

Education

High School
Montalban Heights National High School,Philippines

Primary Education
San Jose Elementary School

Senior High School -

Te Ara Tai Collage
Linwood, NZ
11.2022

Skills

  • Operations: Supporting daily operations, staff coordination, task completion and shift handovers
  • Team Leadership: Leading, supporting and motivating team members to achieve operational goals
  • Customer Service: Maintaining service standards and responding promptly and professionally to customer needs
  • Time Management: Prioritizing tasks and ensuring work is completed accurately and on time
  • Problem Solving: Making practical decisions and responding effectively to unexpected situations
  • Communication: Clear and professional communication with team members, management and customers

Languages

English
Full Professional
Filipino
Native or Bilingual

Timeline

Shift Supervisor

KFC
06.2022 - Current

Crew Member

Pitapit
06.2021 - 05.2022

High School

Primary Education

Senior High School -

Te Ara Tai Collage
Xyrille Jane Diego