Yalda Ahmadi
Claudelands,Hamilton
Summary
An experienced security guard at Waikato Hospital with experience in multiple other fields, which has helped me enhance my communication skills and deal with all kinds of individuals. I have a can-do attitude and a strong work ethic.
I am passionate about personal growth, continuously challenging myself to exceed expectations and have been committed to this field of work for the past 5-6 years, i now am looking to further grow within the security industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied
Waikato, Hamilton
04.2019 - Current
- Conducting regular property checks and safety inspections to maintain the integrity of the facilities.
- During emergencies such as fires, gas leaks, or medical incidents, I responded and executed emergency situations, directing individuals to safety and coordinating with emergency services as needed. In high-traffic areas,
- Managed traffic flow by identifying and addressing personnel or vehicles causing disruptions.
- Quick response times to high-risk situations and individuals, particularly those facing mental health challenges, prioritizing their safety and well-being.
- Dealing with high-stress environments and unforeseen circumstances, ensuring effective responses to incidents that threatened the health or lives of individuals.
- In addition to my operational duties, I played a key role in training and educating new team members, providing guidance on handling sensitive equipment and conducting welfare checks to support their integration into the team.
- Maintained detailed documentation of security-related activities and incidents, ensuring accuracy and clarity in incident reports and security logs. This comprehensive approach to security allowed me to fulfill my responsibilities effectively and contribute to the overall safety and security of the premises.
Receptionist
Sam's Painting
, Hamilton
06.2020 - 02.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
Assistant Manager
BP
, Hamilton
01.2018 - 04.2019
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
BBA -
University of Waikato
WaikatoBachelor of Law -
University of Waikato
WaikatoSome College (No Degree) -
ATC
WaikatoSome College (No Degree) - Physical Education And Coaching
New Zealand Institute of Sports
WaikatoSkills
- Security Awareness
- Fluent in 6 different Languages
- Knowledgeable about cultural differences
- Good Work Ethic
- Clear verbal communication
- Excellent De-escalation skills
- CCTV Monitoring
- Quick learner and work efficiently under pressure
- Costumer service skills
- Skilled in multitasking and time management
- Operations Management
Accomplishments
- Came 2nd In Moot Challenge (In court case debate) for Law Degree.
- Promoted to manager assistant / second in charge.
- NZIS Certificate in Sport Studies
- National Certificate in Security
- National Certificate of Educational Achievement
Languages
Urdu
Full Professional
Farsi
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Limited
English
Full Professional
Dari
Full Professional
Certification
- Full Class 1 Drivers License
- Certificate of Approval (COA)
- First Aid
- Bachelors In Business
References
References available upon request.
Timeline
Receptionist
Sam's Painting
06.2020 - 02.2021
Security Officer
Allied
04.2019 - Current
Assistant Manager
BP
01.2018 - 04.2019
BBA -
University of Waikato
Bachelor of Law -
University of Waikato
Some College (No Degree) -
ATC
Some College (No Degree) - Physical Education And Coaching
New Zealand Institute of Sports
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