Summary
Overview
Work History
Education
Timeline
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YAM PRASAD GURUNG

Auckland,New Zealand

Summary

Energetic and reliable person with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.

Overview

7
7
years of professional experience

Work History

Barista and FOH

Daily bread
Stonesfield, Auckland
03.2024 - Current

Sous Chef

Portofino Meadowbank
Meadowbank, Auckland
06.2022 - Current
  • Ensured food preparation and presentation met high standards of quality and sanitation.
  • Coordinated ordering, receiving, storage, and distribution of food items.
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Trained new hires in proper cooking techniques and recipes.
  • Collaborated with head Chef to create innovative dishes for special events.
  • Adjusted recipes as needed to accommodate dietary restrictions or allergies.
  • Liaised closely with kitchen and front-of-house personnel.
  • Communicated effectively with wait staff regarding food allergies and dietary restrictions.

FOH Staff Member

Portofino Cucina Italiana
Meadowbank, Auckland
01.2018 - Current
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards
  • Explained menu items, took orders and delivered food courses according to instruction
  • Rotated inventory to reduce waste and optimize freshness
  • Handling customer complaints
  • Responsible service of Alcohol

  • Monitored quality control of all served dishes for presentation, taste, temperature.
  • Remained knowledgeable about local competitors' menus, prices, promotions.
  • Trained new front-of-house staff on policies, procedures, and customer service standards.

Barista and Marketing

Kings garden kitchen
lunn ave, Auckland
11.2022 - 02.2024
  • Monitored inventory levels of supplies and restocked when necessary.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Served alcoholic beverages responsibly following state laws and local ordinances.
  • Managed social media platforms, posting engaging content to increase visibility and client engagement.
  • Photographed special events, parties, foods and portraits.

Barista

Benson road deli
Remuera, Auckland
05.2022 - 10.2022
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.

Barista

Cafe origin
Auckland CBD, Auckland
11.2019 - 03.2020
  • Operated cash register, collected payments and provided accurate change
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product
  • Memorized official and off-menu coffee and tea preparations
  • Established and adjusted ordering parameters to manage inventory
  • Cleaned and sanitized work areas, utensils and equipment
  • Ordered, received and stocked supplies and retail products.

Barista, Waiter, Counter and Cash (casual Basis)

Cafe Fusion (NZMA)
Mt. Wellington, Auckland
11.2017 - 09.2019
  • Operated cash register, collected payments and provided accurate change
  • Maintained calm demeanor during high-volume periods and special events
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product
  • Addressed and resolved customer concerns to maintain brand loyalty.

Barista

Esquires Cafe, Auckland Library
Auckland CBD, Auckland
03.2019 - 08.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Cleaning and back washing coffee machine
  • EFTPOS and cash handling
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Education

Diploma in Hospitality Management 5 & 6 -

New Zealand Management Academies
Mount Wellington

Timeline

Barista and FOH

Daily bread
03.2024 - Current

Barista and Marketing

Kings garden kitchen
11.2022 - 02.2024

Sous Chef

Portofino Meadowbank
06.2022 - Current

Barista

Benson road deli
05.2022 - 10.2022

Barista

Cafe origin
11.2019 - 03.2020

Barista

Esquires Cafe, Auckland Library
03.2019 - 08.2019

FOH Staff Member

Portofino Cucina Italiana
01.2018 - Current

Barista, Waiter, Counter and Cash (casual Basis)

Cafe Fusion (NZMA)
11.2017 - 09.2019

Diploma in Hospitality Management 5 & 6 -

New Zealand Management Academies

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YAM PRASAD GURUNG