Yang Yang
Hamilton,WKO
Summary
A hardworking and reliable professional with experience in customer service, sales, and property management. Highly motivated, proactive, and detail-oriented, with strong teamwork skills and a commitment to high standards. Passionate about taking on new challenges and continuously improving.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Volunteer
SPCA
12.2024 - Current
- Supported animal care activities and assisted with daily shelter operations
- Helped in community engagement and awareness programs
Customer Service & Partner Relations Specialist
Real Estate Developer
02.2016 - 06.2024
- Managed post-sales customer support, addressing inquiries and resolving issues
- Developed and maintained relationships with business partners, ensuring smooth cooperation
- Assisted in contract negotiation and coordinated service improvements
Customer Service & Sales Associate
Dubai Duty-Free
05.2012 - 09.2015
- Assisted international customers with purchases, ensuring excellent service
- Handled transactions efficiently and maintained product knowledge to provide recommendations
- Provided airport information and support to travelers, ensuring a smooth experience
Education
The University of Waikato
Hamilton, NZSkills
- Team-oriented and proactive, always ready to contribute
- Diligent and responsible, committed to delivering high-quality work
- Adaptable and eager to learn new skills
- Strong attention to detail and ability to follow instructions precisely
- Reliable and trustworthy with excellent time management skills
- Owned a car with NZ full driving license
Certification
Teacher certification
Languages
English
Professional Working
Chinese
Native or Bilingual
Timeline
Volunteer
SPCA
12.2024 - Current
Customer Service & Partner Relations Specialist
Real Estate Developer
02.2016 - 06.2024
Customer Service & Sales Associate
Dubai Duty-Free
05.2012 - 09.2015
The University of Waikato
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