Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Volunteer

Yang Yang

Hamilton,WKO

Summary

A hardworking and reliable professional with experience in customer service, sales, and property management. Highly motivated, proactive, and detail-oriented, with strong teamwork skills and a commitment to high standards. Passionate about taking on new challenges and continuously improving.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Volunteer

SPCA
12.2024 - Current
  • Supported animal care activities and assisted with daily shelter operations
  • Helped in community engagement and awareness programs

Customer Service & Partner Relations Specialist

Real Estate Developer
02.2016 - 06.2024
  • Managed post-sales customer support, addressing inquiries and resolving issues
  • Developed and maintained relationships with business partners, ensuring smooth cooperation
  • Assisted in contract negotiation and coordinated service improvements

Customer Service & Sales Associate

Dubai Duty-Free
05.2012 - 09.2015
  • Assisted international customers with purchases, ensuring excellent service
  • Handled transactions efficiently and maintained product knowledge to provide recommendations
  • Provided airport information and support to travelers, ensuring a smooth experience

Education

The University of Waikato
Hamilton, NZ

Skills

  • Team-oriented and proactive, always ready to contribute
  • Diligent and responsible, committed to delivering high-quality work
  • Adaptable and eager to learn new skills
  • Strong attention to detail and ability to follow instructions precisely
  • Reliable and trustworthy with excellent time management skills
  • Owned a car with NZ full driving license

Certification

Teacher certification

Languages

English
Professional Working
Chinese
Native or Bilingual

Timeline

Volunteer

SPCA
12.2024 - Current

Customer Service & Partner Relations Specialist

Real Estate Developer
02.2016 - 06.2024

Customer Service & Sales Associate

Dubai Duty-Free
05.2012 - 09.2015

The University of Waikato
Yang Yang