Yanisa Saekim-White
Auckland,Mount.Eden
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales and Marketing Advisor
Smith & Caughey’s Limited
Auckland CBD, Auckland
10.2023 - 03.2025
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to achieve monthly and annual sales targets.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Generated content for various media platforms, such as social media accounts.
Retail Sales Associate
Zara
Sylvia Park, Auckland
04.2023 - 03.2024
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Offered suggestions for additional items that may be of interest to customers.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Sales Assistant
Zoono limited
Botany South, Auckland
02.2021 - 11.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Duty Manager
The Thai Archer
Royal Oak, Auckland
07.2019 - 02.2020
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Food and Beverage Cashier
Handbrake Cafe Limited
Northland, Kaitaia
01.2014 - 12.2018
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Utilized point-of-sale system to process orders quickly and accurately.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Business - Marketing, Advertising, Retailing And Sales
Auckland University of Technology
Auckland, NZ12-2024
Diploma - Tourism And Hotel Management
New Zealand School of Tourism
Auckland11-2019
NCEA -
Kaitaia Collage
Kaitaia, NZ12-2018
Level4 - Barista (Coffee Art)
NorthTec
NZ06-2018
Skills
- Sales strategy
- Customer relationship management
- Market analysis
- Visual merchandising
- Retail operations
- Content creation
- CRM management
- Social media advertising
- Brand promotion
- Social media marketing
- Attention to detail
- Problem-solving abilities
- Point of sale operation
- Multitasking
- Inventory management
- Adaptability and flexibility
- Negotiation tactics
- Effective communication
Languages
English
Native/ Bilingual
Thai
Native/ Bilingual
Certification
- Manager Certificate
- LCQ Certificate
- Operation Management Certificate
- The fundamentals of the digital marketing Certificate
References
References available upon request.
Timeline
Sales and Marketing Advisor
Smith & Caughey’s Limited
10.2023 - 03.2025
Retail Sales Associate
Zara
04.2023 - 03.2024
Sales Assistant
Zoono limited
02.2021 - 11.2022
Duty Manager
The Thai Archer
07.2019 - 02.2020
Food and Beverage Cashier
Handbrake Cafe Limited
01.2014 - 12.2018
Bachelor of Business - Marketing, Advertising, Retailing And Sales
Auckland University of Technology
Diploma - Tourism And Hotel Management
New Zealand School of Tourism
NCEA -
Kaitaia Collage
Level4 - Barista (Coffee Art)
NorthTec
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