Open To Work
Yanna Xie
Auckland,AUK
Summary
Dedicated professional with expertise in staff training and problem resolution. Proven track record in leading teams to deliver exceptional service while effectively managing inventory and sales data. Committed to driving business growth through strategic leadership and operational efficiency.
Overview
1
1
year of professional experience
Work History
Store Manager
ICE
Parnell
04.2025 - Current
- Managed daily store operations to ensure efficient service delivery.
- Supervised team members to ensure consistent delivery of high-quality customer service.
- Trained new staff on store policies and procedures effectively.
- Implemented visual merchandising strategies that improved product visibility and customer engagement.
- Resolved customer complaints and inquiries promptly and professionally.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Organized inventory layout and restocked products regularly.
- Updated and maintained store signage and displays.
- Evaluated store performance and integrated feedback into actionable improvement plans.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer complaints in a timely manner.
Education
Proficiency And Competency of Level 6
School Of China09-2012
Skills
- Inventory management
- Cash handling
- Sales analysis
- Customer service
- Team leadership
- Staff training
- Data-driven decision-making
- Problem resolution
- Time management
- Organization and time management
- Multitasking
- Effective communication
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Teochew dialect
Native/ Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$1/hr - $30/hrTimeline
Store Manager
ICE
04.2025 - Current
Proficiency And Competency of Level 6