Yan Yi Lai
Epsom,Auckland
Summary
I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
AUT North Campus Subway
03.2023 - 11.2023
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Waitress
New Canton Kitchen
09.2022 - 10.2022
- Learned how to organize equipment
- Understood how to fluently communicate with customers
Volunteer
Greenlane Veterinary Centre and Cattery
07.2022 - 07.2022
- Used non-aggressive animal management to restrain animals during examinations or vaccinations.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Education
Associate Degree in Nursing -
Auckland University Of Technology
90 Akoranga Drive, Northcote, Auckland 062711.2025
Some College (No Degree) - Visual-English,Math,Biology,Chemistry,photography
St Cuthbert's College
Auckland12.2022
All Course - All Course
Shanghai Alumni Primary School
Hong Kong11.2016
Skills
- Teamwork and Collaboration
- Bilingual Communication
- Flexible Schedule
- Multitasking and Prioritizing
- Cleaning and Sanitizing
- Menu Memorization and Presentation
- Dining Customer Service
- Seating Assignment Preparation
- Order Management
- Food safety understanding
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Sandwich Artist
AUT North Campus Subway
03.2023 - 11.2023
Waitress
New Canton Kitchen
09.2022 - 10.2022
Volunteer
Greenlane Veterinary Centre and Cattery
07.2022 - 07.2022
Associate Degree in Nursing -
Auckland University Of Technology
Some College (No Degree) - Visual-English,Math,Biology,Chemistry,photography
St Cuthbert's College
All Course - All Course
Shanghai Alumni Primary School
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