Yanzhen Qu
Torbay,AUK
Summary
Dedicated and driven quality assurance professional with 20+ years of progressively responsible quality assurance experience in the food industry. Proficient in reviewing, maintaining, and monitoring quality programs. Effectively performs quality control to ensure customer specifications are met and manages quality control documentation. Highly skilled in quality and food production management. Extensive food and beverage quality experience in handling bottled water, beverages processing, food sauce, milk powder, dried noodle, wine and meat, health products processing. Experience in implementing Total Quality Management (TQM), ISO9001, ISO22000/ISO45001/ISO14001; Sanitation Standard Operating Procedure (SSOP) and Good Manufacturing Practice (GMP), MPI audit.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Controller
New Zealand Universal Pharmaceuticals Limited
05.2023 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Rejected materials, components, and finished products and documented reasons.
- Calibrated instruments and scales in production area and quality lab.
- Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
- Developed comprehensive quality control documentation, providing clear guidelines for staff adherence.
- Maintained detailed records of all inspections, tests, and audits for easy reference and management review.
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Conducted investigations into questionable test results.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Quality Manager
New Zealand Miracle Water
11.2022 - 04.2023
- Champion the production safety and quality agenda throughout the plant
- Responsible for checking raw materials and accessories needed for production (QC) and Input Process Quality Control (IPQC)
Quality Manager
Qingdao Junsheng Food Co., Ltd.
09.2021 - 11.2022
- Responsible for the reception of official quality audits, customer audits and third-party audits, etc., responsible for the company's quality management, reducing customer complaints, and improving customer satisfaction.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
Quality Manager
Qingdao Zhonghuan Lineng Health Management
10.2020 - 08.2021
- Entrusted with verification and compliance to state laws and regulations relating to food and dairy products.
- Worked with cross-departmental leadership to deliver high quality products on schedule.
Quality Director
Qingdao Tianzhiwei Food
08.2019 - 09.2020
- Ensured company's facilities, equipment, personnel, methods, processes, and procedures conform to both internal guidelines and regulatory standards; Receptions quality audits.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Food Technologist
Qingdao Lvyou Food
05.2018 - 06.2019
- Conducted quality check to produce samples for evaluation; technical evaluation of new raw materials; review ISO9001/ISO22000/HACCP quality system maintenance and audit.
- Provided guidance on improved quality control measures to increase customer satisfaction.
- Facilitated cost reduction through product improvements.
- Performed regular inspections of production lines to guarantee sanitary environment.
- Maintained laboratory conditions by managing and transferring raw materials and flavor stocks.
- Developed innovative food products through extensive research on ingredients, processing techniques, and consumer preferences.
- Implemented sensory evaluation techniques to gather consumer feedback on new products, leading to successful product launches.
- Enhanced shelf life of perishable items by optimizing packaging materials and storage conditions.
Plant Manager
Qingdao Glory Construction
12.2015 - 04.2018
- Designed water plant layout plan, selected equipment, organized installation and commissioning.
- Established quality management system and supervised process operation.
- Design the company's personnel framework, and recruit training.
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Directed employees and related programs to maximize team productivity and facility output.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Coordinated with sales department to align production with market demand.
Plant Manager
Qingdao Laoshan Mineral Water
06.2003 - 06.2014
- Entrusted with all matters related to the factory operation and certification of products according to State regulations.
- Set up 4 workshops (barrel water line, bottled water line, Caping workshop, Bottling workshop).
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Maximized plant safety through proactive strategies and well-structured training.
Quality Supervisor
Qingdao Dole Food Co. Ltd.
07.1999 - 12.2000
- Supervise production line to maintain the highest level of quality in accordance regulations; Involved in research and development; Responsible for auditing of orange juice and canned processing plant
Education
Bachelor - Food Science
Shandong Agricultural University
07.1999
Master of Business Administration - undefined
Ocean University of China
07.2019
Skills
- Documentation skills
- Quality management systems
- Manufacturing experience
- Corrective action
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved Technique Center by completing document application with accuracy and efficiency.
- Supervised team of 84 staff members.
- Collaborated with team of Production Department in the development of the New Production Workshop.
Certification
- Production Management Safety Training - 2013
- the Management of Pest Control training-2016
- Psychological Counselor-2008
- Nutritionist Certificate-2006
Languages
English
Intermediate (B1)
Chinese
Native or Bilingual
Timeline
Quality Controller
New Zealand Universal Pharmaceuticals Limited
05.2023 - Current
Quality Manager
New Zealand Miracle Water
11.2022 - 04.2023
Quality Manager
Qingdao Junsheng Food Co., Ltd.
09.2021 - 11.2022
Quality Manager
Qingdao Zhonghuan Lineng Health Management
10.2020 - 08.2021
Quality Director
Qingdao Tianzhiwei Food
08.2019 - 09.2020
Food Technologist
Qingdao Lvyou Food
05.2018 - 06.2019
Plant Manager
Qingdao Glory Construction
12.2015 - 04.2018
Plant Manager
Qingdao Laoshan Mineral Water
06.2003 - 06.2014
Quality Supervisor
Qingdao Dole Food Co. Ltd.
07.1999 - 12.2000
Master of Business Administration - undefined
Ocean University of China
Bachelor - Food Science
Shandong Agricultural University
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