Yash Nayak
Te Aro,Wellington
Summary
A highly motivated, confident and quick learner who is seeking responsible, challenging job opportunity, that enhances my skill where I can actively devote my abilities through dedicated work and utilize my current experience to contribute in organizational and self growth. I enjoy working with people and respond well working both individually and within a team environment. Attentive [Job Title] experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
5
5
years of professional experience
Work History
Manager
PizzaClub group
Te Aro, Wellington
11.2021 - Current
- Assigned work and monitored performance of project personnel.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Created training modules and documentation to train staff.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Assistant Manager/Customer Service Representative
Carrington Sub LTD
Auckland
08.2018 - 09.2021
- Responsibilities: - Prepares food neatly, accurately and in a timely manner
- Understanding of menu items and explains it to guests accurately
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
- Cleaning
- Greets guests and prepares their order
- Understands all quality standards, formulas and procedures
- Understands proper food handling, safety standards while preparing food, serving food and clean up
- Completes online coursework on the University of Subway as directed
- Complete all other assigned duties or tasks.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Education
Business Administration And Management
ICL Business School
Auckland10-2021
Talent International Institute
04.2020
Skills
- Good Communication and Interpersonal Skills
- Exceptional ability to perform mathematical calculations such as addition, subtraction, multiplication, division and percentages
- Great knowledge of cash handling procedures including cashier accountability and deposit control
- Physically fit and have the stamina required to stand on feet all day long
- Excellent Customer Service Skills
- Friendly, Patient, Caring, Enthusiastic and flexible
- Hardworking and Reliable
- Positive with "Can Do" Attitude
- Time Management and Organizational Skills
- Quick Learner, keen to learn and improve Skills
Languages
English
References
Available Only Upon Request
Timeline
Manager
PizzaClub group
11.2021 - Current
Assistant Manager/Customer Service Representative
Carrington Sub LTD
08.2018 - 09.2021
Business Administration And Management
ICL Business School
Talent International Institute
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