Summary
Overview
Work History
Education
Skills
Timeline
Generic
YASHASVINI KUMARI

YASHASVINI KUMARI

Wellington,New Zealand

Summary

I am currently looking to further my experience in the Justice sector by utilising my skill-set and learning as much on the job as I can. I would like to be a part of a cohesive team, that is focused on bettering outcomes for people in the community. I wish to maximise my skills in relationship building with different kinds of work forces. I also believe in utilising my time efficiently to complete given tasks within an appropriate time frame, and consistently go the extra mile to ensure that my work is to a high standard.

Overview

3
3
years of professional experience

Work History

Grants Officer

Ministry Of Justice
04.2022 - Current
  • Make decisions on legal aid applications, amendments and claims in accordance with the Ministry's quality and timeliness standards, Ministry policies and procedures, and the Legal Services Act 2011.
  • Impose conditions on legal aid grants in accordance with Ministry policy and procedures, and the Legal Services Act 2011.
  • Manage case files so that they are up to date, well structured and contain all relevant information to enable an audit trail of decisions.
  • Undertake reconsiderations of decisions made by other Grants Officers when requested by the Team Manager.
  • Create training documents used to train new starters in the role of Grants Officer.
  • Maintain overall safe work environment with employee training programs and enforcement of safety procedures as the health and safety representative for the business unit.

Support Facilitator

Taikura Trust
05.2021 - 04.2022
  • Directed family-centred, strengths based, culturally competent and individualised intakes and assessments.
  • Provided comprehensive case management services, created support plans and connected clients and families to appropriate resources.
  • prepared a variety of different written reports and documents to ensure the smooth operation of services.
  • recorded client information on the database, clearly indicating long term support plans.
  • Developed and maintained courteous and effective working relationships with internal and external stakeholders.


Community Support Worker

Kahui Tu Kaha
01.2020 - 05.2021
  • Ensured a safe delivery of service was provided for clients in accordance to their rights as service users.
  • Developed effective partnerships with tangata whaiora while supporting them with their recovery goals and their right to autonomy and independence.
  • Delivered the service in accordance with the principles of the recovery model, using assessments such as the Te Whare Tapa Wha, the strengths model and the wellness recovery plan.
  • Supported tangata whaioa in having a healthy lifestyle, including encouraging engagement in their community and environment.
  • Managed own medium to large caseload and helped clients work toward independence and recovery.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Acted as main point of contact between management, clinical staff and external community.
  • Connected individuals with available and relevant resources.
  • Enlisted support of volunteers and collaborated with businesses and community groups.
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.

Program Facilitator

Kahui Tu Kaha
01.2020 - 05.2020
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments to ensure the participants received the most helpful program.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Ran programs on a weekly basis to maximise engagement from participants.
  • Organised sessions in a way to maximise skills and benefits acquired by cooking and music classes.

Sales Representative

Stone Warehouse
07.2019 - 11.2019
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Assisted the Director in producing relevant communications to corporate clients, including Mitre 10, Maple Ridge, Neil Taylor Cabinet Makers.
  • General administration duties including filing, stock taking, data entry and maintenance of spreadsheets were carried out.
  • Contacted customers to ascertain their needs and actioned requests to ensure maximum client satisfaction
  • Received and made telephone calls to customers to provide any necessary information they requested.
  • Completed basic office junior duties such as coffee and lunch runs, as well as maintaining the cleanliness of the office environment.
  • Liaised with clients face to face manner to make sales for the company.
  • Created various packages to be provided to potential clients at the annual Homeshow.
  • Completed all other duties as required by management upon request.

Customer Service Representative

BP Limited
03.2018 - 07.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Customer facing duties including cash handling responsibilities and till operation
  • Organized and maintained the cleanliness of the store to ensure health and safety standards were met.
  • Completed supervisory duties if required by management due to absences.
  • Received and actioned customer complaints to ensure customer satisfaction
  • Liaised with a range of customers to meet their relevant needs
  • Produced a variety of food and drink options for customers
  • Further stocktaking duties, as well as organisation of current stock to ensure stock was able to be located in a timely manner

Education

Postgraduate Diploma - Criminology And Criminal Justice

Auckland University of Technology
Auckland, AUK
11.2021

Bachelor of Arts - Psychology

University Of Auckland

Bachelor of Arts - Criminology

University Of Auckland

Skills

  • Liaising with a diverse range of customers and clients to establish and meet needs
  • Organisational skills in ensuring information and equipment was maintained
  • Office administration skills including filing, updating spreadsheets and data entry
  • Highly organised and able to multitask in a fast-paced environment
  • Able to follow procedure and policies to ensure compliance
  • Theoretical knowledge of psychology and criminology through undergraduate and postgraduate study
  • Relationship building
  • Report writing
  • Proficient in Microsoft Office

Timeline

Grants Officer

Ministry Of Justice
04.2022 - Current

Support Facilitator

Taikura Trust
05.2021 - 04.2022

Community Support Worker

Kahui Tu Kaha
01.2020 - 05.2021

Program Facilitator

Kahui Tu Kaha
01.2020 - 05.2020

Sales Representative

Stone Warehouse
07.2019 - 11.2019

Customer Service Representative

BP Limited
03.2018 - 07.2019

Postgraduate Diploma - Criminology And Criminal Justice

Auckland University of Technology

Bachelor of Arts - Psychology

University Of Auckland

Bachelor of Arts - Criminology

University Of Auckland

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YASHASVINI KUMARI