Summary
Overview
Work History
Skills
Timeline
Generic

Yasmin Bashe

Melbourne, Australia

Summary

Results-driven individual with a strong work ethic and a passion for excellence. Excellent problem-solving skills, adaptability, and a proactive approach to challenges. Effective communicator and team player with a collaborative mindset. Dedicated to delivering high-quality work and exceeding expectations. Ready to contribute my skills and make a positive impact in any role.

Overview

4
4
years of professional experience

Work History

Customer Service Assistant

Food Bank
03.2021 - 12.2023
  • Offered polite, friendly and engaging approach with customers and colleagues
  • Assisted customers in locating required products
  • Responded to customer queries
  • Acknowledged and resolved customer grievances with tactful communication and critical thinking
  • Built and maintained strong working relationships with team members
  • Overcame language barriers with customers by speaking clearly, listening and using translation services
  • Provided customers information about products
  • Addressed and resolved customer concerns and complaints
  • Performed opening and closing procedures following store policies and procedures

Personal Care Assistant

Prompt Care
07.2022 - 12.2022
  • Coordinated daily housekeeping, errands and meal preparation for individuals under care
  • Helped maintain resident quality of life through walks, small group activities and individual visits
  • Supported bathing, dressing and grooming
  • Administered medication under supervision of a registered nurse or physician
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations
  • Followed safe lifting and transferring techniques to transport residents

Warehouse Assistant

Foodbank
, VIC
06.2020 - 07.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Alerted management when warehouse supplies needed replenishment
  • Inspected and moved products to designated areas in warehouse
  • Identified and resolved inventory issues with daily cycle counts and consistent audits
  • Unloaded and loaded trucks with merchandise for distribution
  • Inspected packages for accuracy and completeness before shipping
  • Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery

Skills

  • Resilient
  • Teamwork
  • Empathetic
  • Adaptability
  • Active listening
  • Critical thinking
  • Positive attitude
  • Conflict resolution
  • Attention to detail
  • Time management

Timeline

Personal Care Assistant

Prompt Care
07.2022 - 12.2022

Customer Service Assistant

Food Bank
03.2021 - 12.2023

Warehouse Assistant

Foodbank
06.2020 - 07.2022
Yasmin Bashe