Yasmin Nisha Lal
Albany,Auckland
Summary
Summary Profile Strong organizational & administrative skills and excellent attention to detail Computer literate with skills in MS Word, PowerPoint, Excel, Access and internet / email applications, MYOB, Ostendo and Manitou. Effective communicator with people at a range of levels with a strong customer service focus Strong time-management and teamwork skills. Friendly, reliable, responsible, focused person with a great personality.
Overview
20
20
years of professional experience
Work History
Receptionist
Secom
- Day to Day Sales
- Preparation of Invoices
- Serving Customers through phone and personally
- Handling phone enquires including phone duties
- Attending to customer complains
- Customer enquires
- Maintaining client records
- Walk in customer enquires
- Data entry and general administrative duties
- Accounts Receivables and Payables
- Warehouse
- Packing goods in smaller quantity in packing Room (when required)
- Stock Counting
- Stacking Shelves
- Helping Delivery drivers to pack orders and loading
Shift Manager
10.2022
- Managing the shift and operators
- Handling Client complaints
- Dealing with staff issues
- Customer Services
Monitoring Supervisor
04.2022
- Handling customer complaints
- Taking care of team
- Reporting to management
Office Administrator
Secom Guardall NZ Ltd
01.2017 - Current
- Check admin emails
- Respond to queries
- Enter purchase invoices
- Do follow ups on Purchase invoicing
- Send Sales invoices
- Generate project invoices
- Generate and send out statements
- Run sale invoice scripts
- Managing Secom vehicle fleet
- Banking – entering money received by clients and reconciling
- Creditors - paying creditors on the 20th
Monitoring Operator
01.2019 - 01.2022
- Monitoring Alarms
- Handling calls (Inbound and Outbound)
- Customer Services
- Programming
- Helping with technical issues
Taxi Driver
Affordable Choice Cabs
02.2015 - 01.2017
- School run – picking up special needs kids from home to school and back home after school
- Picking up customers from one destination and dropping them to another destination.
Sales Administrator
Skellon Foods Limited
11.2007 - 10.2013
Care Giver
Randstad
09.2008 - 01.2011
- Caring for the patients
- Day to Day duties
Care Giver
North Haven Private Hospital
04.2006 - 03.2007
- Caring for the Elderly
- Day to Day cares
Education
undefined
Institute of Applied Learning Support of Older
Sixth Form Certificate - undefined
Xavier College
1998
Skills
- Verbal and Written Communication
- Telephone Skills
- Business Administration
- Customer and Client Relations
- Business Operations Understanding
Timeline
Shift Manager
10.2022
Monitoring Supervisor
04.2022
Monitoring Operator
01.2019 - 01.2022
Office Administrator
Secom Guardall NZ Ltd
01.2017 - Current
Taxi Driver
Affordable Choice Cabs
02.2015 - 01.2017
Care Giver
Randstad
09.2008 - 01.2011
Sales Administrator
Skellon Foods Limited
11.2007 - 10.2013
Care Giver
North Haven Private Hospital
04.2006 - 03.2007
undefined
Institute of Applied Learning Support of Older
Sixth Form Certificate - undefined
Xavier College
Receptionist
Secom
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