Yeshua Stevens

The Oakroom

01.2024 - Current

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Maintained impeccably clean, attractive and well-stocked bar area.
Kept bar stocked with liquors, juices and garnishes for drinks.