Yeshua Stevens
Auckland,AUK
Summary
Adept at multitasking and customer service, I excelled as a Bartender at The Oakroom, where I enhanced customer loyalty and maximized profits through efficient service and upselling. My strong team player attitude and ability to handle difficult customers contributed to a positive work environment and a well-managed bar, ensuring compliance with health and safety regulations.
Friendly Bartender with exceptional composure in high volume situations. I work clean and efficient ensure it a clean work space, stocked and conveniently organised at all times.
Overview
1
1
year of professional experience
Work History
Bartender
The Oakroom
Auckland, Victoria Park Market
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Northcote College
Auckland, BirkenheadSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Handling difficult customers
Timeline
Bartender
The Oakroom
01.2024 - Current
Northcote College