Yi Sun
Auckland,New Zealand
Summary
Committed community services expert with exceptional organizational and communication capabilities, poised to excel as a professional social worker
Overview
22
22
years of professional experience
Work History
Chef
Ambridge Rose Cottage Dementia Care
Botany Down , Auckland
07.2021 - 01.2024
- Designed and delivered breakfast, lunch, and dinner menus to enhance dining experience.
- Prepared cooking stock on a daily basis for menu items.
- Conducted daily checks and orders for food stock to ensure availability.
- Sanitized and cleaned equipment and dishes daily to maintain hygiene standards.
Operations Manager
VIP Travel and Tourism Ltd.
Auckland, New Zealand
05.2010 - 12.2019
- Managed ticketing and tourism operations for VIP Travel and Tourism Limited in Auckland, New Zealand.
- Oversaw accommodation management for tourists to ensure seamless travel experiences.
- Coordinated services with various stakeholders to enhance customer satisfaction.
- Trained staff on customer engagement and service standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained accreditation with International Air Transport Association and Travel Agent Association of New Zealand.
Business Partner
International Student Information and Service Limited
Auckland, New Zealand
01.2002 - 01.2010
- Established strategic partnerships that improved business operations and supported growth initiatives.
- Engaged with stakeholders to analyze market trends and uncover new opportunities.
- Managed daily operations of education and immigration consultancy to ensure service quality.
Education
Bachelor of Science - Social Work
Manukau Institute of Technology
Auckland, NZ11-2029
Graduate Diploma - Project Management
Manuakau Institute of Technology
10-2020
New Zealand Certificate - Cookery
Manukau Institute of Technology
09-2016
Bachelor of Arts - English Language and Literature
Jinan University
PR China01-1994
Skills
- Community services expertise
- Effective communication
- Time management
- Organizational skills
- Cross-cultural experience
- Creative problem-solving
- Team collaboration
- Flexibility and adaptability
- Professional ethics
Hobbies and Interests
- Travel
- Running
- Cooking
Summary Of Relevant Skills
- Extensive experience in community services
- Excellent communication skills
- Proven ability to plan and allocate time efficiently
- Strong organisational ability and commitment to quality assurance
- Experience working cross-culturally
- Ability to be creative when resolving complex issues
- Strong team player
- Flexible and adaptable
- Strong professional ethics
Language Abilitities
English, Chinese Mandarin, Chinese Cantonese
Timeline
Chef
Ambridge Rose Cottage Dementia Care
07.2021 - 01.2024
Operations Manager
VIP Travel and Tourism Ltd.
05.2010 - 12.2019
Business Partner
International Student Information and Service Limited
01.2002 - 01.2010
Bachelor of Science - Social Work
Manukau Institute of Technology
Graduate Diploma - Project Management
Manuakau Institute of Technology
New Zealand Certificate - Cookery
Manukau Institute of Technology
Bachelor of Arts - English Language and Literature
Jinan University