Summary
Overview
Work History
Education
Skills
Languages
Timeline

Yifan Zhang

Hamilton,WKO

Summary

Dynamic and detail-oriented Computer Repair Assistant with a proven track record at an individual employer. Expert in data recovery and hardware troubleshooting, successfully retrieving critical information while ensuring client satisfaction through effective communication. Demonstrated strong interpersonal skills while volunteering, enhancing operational efficiency and supporting community health initiatives.

Developed strong analytical and problem-solving skills in hands-on technical environment. Demonstrated ability to diagnose and resolve hardware and software issues efficiently. Seeking to transition into new field, leveraging technical expertise and customer-focused approach.

Overview

5
5
years of professional experience

Work History

Computer Repair Assistant

Individual Employer
04.2024 - 09.2024
  • Effectively communicated with clients about repair options, costs, and timelines while maintaining transparency throughout the process.
  • Streamlined data recovery processes by utilizing specialized software tools, resulting in the successful retrieval of critical client information.
  • Conducted thorough testing after each repair to confirm proper functionality before returning devices to clients.
  • Implemented a structured system for tracking repair progress, enabling accurate status updates to customers upon request.
  • I can only assist basic problem of the computer. (e.g. Computer Assembly , Computer troubleshooting, Virus removing, System changing)

Volunteer

Shanghai Jian Qiao University
06.2019 - 12.2019
  • Assisted with fighting Covid-19.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported safe accommodation life by giving NAAT test to students in accommodation.
  • Used strong interpersonal communication skills to convey information to others.
  • Helped provide daily meal to students.

Education

Master of TESOL - Education

University of Waikato, Hamilton
06-2026

BBA - Business

Shanghai Jianqiao University, No.1111 Hucheng Ring Rd, China (Shanghai)
09-2023

Skills

  • Computer assembly
  • Printer repair
  • System monitoring
  • Software installation
  • Hardware troubleshooting
  • System upgrades
  • Software configuration
  • Data recovery
  • Virus removal
  • Cooking
  • Organized and efficient
  • Customer service

Languages

Chinese
Native or Bilingual
English
Professional Working

Timeline

Computer Repair Assistant - Individual Employer
04.2024 - 09.2024
Volunteer - Shanghai Jian Qiao University
06.2019 - 12.2019
University of Waikato - Master of TESOL, Education
Shanghai Jianqiao University - BBA, Business
Yifan Zhang