Ying Zhang

Due to the fact that Ocean International Travel Service primarily operates the travel desk for Peninsula Hotel in Beijing, the guests we received are mainly business travelers coming to China. The majority of them are businessmen, usually traveling in small groups. Their private tours mainly cover various attractions in Beijing or visits to museums, art galleries, and famous restaurants.

As a tour guide, the primary responsibilities involve assisting in planning their one day or multi-day itineraries. Utilizing a wealth of knowledge about Beijing, valuable recommendations are provided to clients. Throughout the guided tour, interesting explanations are given about the various attractions. With years of experience and an understanding of visitors from different countries, adjustments are made to manners, language, and travel routes to ensure that the guests' journey is both interesting and enjoyable.

• Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions. strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
• Made successful hotspot recommendations to guests based on individual tastes and preferences.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.