Summary
Work History
Education
Skills
Accomplishments
Swimming, badminton, piano and cello
Languages
Timeline
BusinessAnalyst
Yitong Pan

Yitong Pan

Summary

Chinese Born. NZ Residence, I can speak both Chinese and English well. I left school early because of Covid then returned to China. I worked in China for 3 years. I am a good swimmer and badminton. I play the piano and cello

Work History

Customer Service Representative

China
12.2022 - 03.2023
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

High School Diploma -

Auckland Girls' Grammar School
Newton, NZ
11.2021

Skills

  • Bilingual
  • Business Development Understanding
  • Credit Card Payment Processing
  • Active Listening
  • Phone Representative

Accomplishments

Customer service representatives. I used to work in a company that does hotel bookings and anticking booking.

Swimming, badminton, piano and cello

I joined swimming club for 2 years. I won the swimming competition when I was in Junior High-school. Badminton was a hobby. Piano and cello I got excellence at school

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Korean
Limited Working

Timeline

Customer Service Representative

China
12.2022 - 03.2023

High School Diploma -

Auckland Girls' Grammar School

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Yitong Pan