YiYing Hu
Christchurch,CAN
Summary
From the past to the present, have been on the road of self-learning, not only limited to learning diversified work skills but also internal learning myself. Enjoy and am eager to keep learning and progressing in work and curious about things. Also like to learn the strengths of others, learn how to focus on a skill or knowledge, and learn and think about how to improve the quality and efficiency of work.
In personal, think it's even more valuable to learn how to reflect on mistakes and face them bravely.
Therefore, through self-understanding, will take out a professional and mature attitude and make long-term development in a company with a challenging learning and improvement space.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber
05.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Census Collector
Stats NZ
02.2023 - 05.2023
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Communicated with Census takers via phone to answer questions and expedite process.
- Visited assigned neighbourhood and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Observed participants and recorded results.
Nail Technician
Touch Of Elegance Salon
03.2020 - 09.2021
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Food Delivery Driver
Uber Eats
04.2018 - 01.2022
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Maintained positive relationships with customers through communicate skills and manner.
Picker/packer/slicer/dispatcher/team Leader
Meadow Mushrooms
02.2017 - 02.2019
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines and work under pressure.
- Efficiently prepared mushroom product packages based on shipment needs, packing necessities and customer requests.
- Team leader: Organise orders in time and critical check the package right. Managing team members and have a good communicate during the work.
Dairy Manager
Self-employed
01.2014 - 01.2017
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Maintained tidy, clean and well-organized workplace for optimal productivity and professionalism.
Motel Manager
Motel
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Prepared bills for customers and delivered to rooms on day of check-out.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Graduate Certificate - Level 4 Sport&Recreation, Health (study& Career P)
New Zealand Institute of Sport
Christchurch City, NZ07.2022
Graduate Certificate - Police Preparation Level 3
New Zealand Institute of Sport
Christchurch City02.2022
Skills
- Employee Performance Management
- Professional customer service
- Complex Problem-Solving
- Critical Thinking
- Active Learning
- Social Perceptiveness
- Foreign Language skills in R&W&L&S (Chinese, English)
- Data Entry & Information Analysis
- Organizing and Categorizing
- Exercise&Health Knowledge
- Athlete Training and Motivation
- Budget Forecasting
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Reference
Census Team leader Ham Sadlier
Email: cen46221@census.govt.nz /Ph:027 3468508
Timeline
Uber Driver
Uber
05.2023 - Current
Census Collector
Stats NZ
02.2023 - 05.2023
Nail Technician
Touch Of Elegance Salon
03.2020 - 09.2021
Food Delivery Driver
Uber Eats
04.2018 - 01.2022
Picker/packer/slicer/dispatcher/team Leader
Meadow Mushrooms
02.2017 - 02.2019
Dairy Manager
Self-employed
01.2014 - 01.2017
Motel Manager
Motel
Graduate Certificate - Level 4 Sport&Recreation, Health (study& Career P)
New Zealand Institute of Sport
Graduate Certificate - Police Preparation Level 3
New Zealand Institute of Sport
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