YIYUAN CHEN
Wellington Central,WGN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Starbucks
Suzhou China
11.2021 - 05.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Piano Teacher
Suzhou China
02.2021 - 07.2021
- Developed lesson plans, selected course materials and prepared assignments.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Coordinated recitals and musical events to showcase student achievements.
Intern
China Life
Nanjing China
03.2019 - 06.2019
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
Education
Master of Management Communication
Massey University
Wellington, NZSkills
- Front of House Management
- Teamwork and Collaboration
- Adaptability and Flexibility
- Verbal and Written Communication
- Handling Complaints
Timeline
Cafe Worker
Starbucks
11.2021 - 05.2022
Piano Teacher
02.2021 - 07.2021
Intern
China Life
03.2019 - 06.2019
Master of Management Communication
Massey University