Yogita Ghai Bhola
Tauranga
Summary
As a retail sales professional, I boost sales and customer loyalty through individualized service. I'm resourceful in learning customer needs, directing to desirable merchandise, and upselling to meet sales quotas. I strengthen customer experiences with positivity and professionalism.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Pascoes The Jewellers
04.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Store Manager
Tank Juice Bar
03.2019 - 01.2023
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
Education
Software Development Level 7
ATMC COLLEGES
Auckland02.2020
Bachelor Of Information Technology
Ludhiana Group of Colleges
India02.2018
Skills
- Staff Management
- Customer Service
- Staff Training
- Processing Payments
- Point of Sale Operation
- Visual Merchandising
- Cash Register Operation
- Goal-Oriented
Timeline
Sales Assistant
Pascoes The Jewellers
04.2023 - Current
Store Manager
Tank Juice Bar
03.2019 - 01.2023
Software Development Level 7
ATMC COLLEGES
Bachelor Of Information Technology
Ludhiana Group of Colleges
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