Yohan Shashika Herath
New Zealand,Hamilton
Summary
Dynamic Florist Manager with a proven track record at Hamilton Flower and Gift Center, excelling in sales strategy development and customer relationship management. Expert in floral design and team leadership, I successfully enhanced product visibility and drove sales growth through innovative marketing campaigns and exceptional client consultations, fostering lasting relationships and repeat business.
Overview
14
14
years of professional experience
Work History
Florist Manager
Hamilton Flower and Gift Center / Floral World
Hamilton, WKO
11.2024 - Current
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Enhanced workflow processes to improve team productivity and customer satisfaction.
- Led seasonal promotional campaigns to drive sales growth and brand awareness.
- Trained employees on customer order taking and basic floral arranging.
- Inventoried plants and flower care supplies and ordered more.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Researched latest design trends, colors, and vendor products for use in new pieces.
Branch Manager
Bouquets Flowers ,Dubai
Dubai Uae
01.2017 - 04.2024
I will do wedding and all kinds of floral arrangements VIP customers
Making new floral arrangements and dissing Manage full
Do Dubai government floral arrangements
Arrange vip office arrangements and indoor plants
Fresh flowers exports and import international products managing and developing
Arrange hotels decorating and branding
Floral Designer
Chamathkara flora private ltd
Colombo,Sri Lanka
02.2012 - 01.2017
Making Sri Lankan wedding vip hotel s
Arrange all kinds of floral arrangements and dissing
Arrange Sinhala, Tamil and Muslim wedding and decorations
Fresh flowers exports and import
Do all kinds of events,hotels decorations,vip party decorations and dissing
Event planning and coordination
Timeline
Florist Manager
Hamilton Flower and Gift Center / Floral World
11.2024 - Current
Branch Manager
Bouquets Flowers ,Dubai
01.2017 - 04.2024
Floral Designer
Chamathkara flora private ltd
02.2012 - 01.2017
High School Diploma - Landscaping And Tissuecultural
Botanical Garden
High School Diploma - Agricultural
Sri Sumangala College
Skills
- Receiving shipments, and then snipping and displaying our flowers
- Topping up watering solutions to enhance our flowers & life spans
- Advising clients on possible flower combinations
- Providing occasion-specific flower suggestions
- Carefully arranging palatable bouquets for purchase
- Packaging clients & flowers to prevent breakages
- Instructing clients on suitable transporting and feeding processes
- Coordinating all regional flower deliveries
- Finding potential ethnic events in New Zealand, Australia, Asia and Middle east mainly to supply floristry services Assist Managing director to complete export shipments
- Organizing oriental and eastern floral decorations
- Handling logistics and completing events
- Liaising with relevant parties to negotiate/discuss weddings and parties florals, design the decor ideas, and develop new business for the company
- Involve in choosing flowers and designs for functions of different communities
Sales strategy development
Order fulfillment
Floral design expertise
Event planning coordination
Customer service
Marketing and promotion
Product inventories
Workplace safety
Flower arranging
Plant maintenance
Goal setting
Task delegation
Team supervision
Scheduling
Client consultations
Social media marketing
Inventory oversight
Payroll
Design principles
POS terminals proficiency
Floral pricing
Floral displays
Color theory
Flower pruning and watering
Flower arrangements
Funeral arrangements
Flower packaging
Seasonal planters
Positive attitude
Teamwork
Teamwork and collaboration
Time management
Multitasking
Multitasking Abilities
Computer skills
Organizational skills
Team leadership
Relationship building
Problem resolution
Work Planning and Prioritization
Scheduling and coordinating
Customer relationship management
Good judgment
Professionalism
Sales strategy
MS office
Education
High School Diploma - Landscaping And Tissuecultural
Botanical Garden
Sri Lanka,peradeniya05.2010
High School Diploma - Agricultural
Sri Sumangala College
Sri Lanka,kandy12.2008