Yolandi Vermeulen
Timaru,Watlington
Summary
I am a positive and hardworking individual, who always strives to achieve the highest standard possible at any given task and completes assigned tasks with a focus on quality. I am a dependable and quick-learning team player with effective communication and organization skills. I am a responsible, punctual and productive professional when working with little to no supervision.
Overview
29
29
years of professional experience
Work History
Payroll & Office Assistant
COUNTDOWN SUPERMARKET
12.2022 - 11.2023
- Receiving money and preparing banking.
- Preparing change orders for registers.
- Cash handling.
- Payroll (MYOB) & rostering administration.
- Processing invoices.
- End of week reconciliations.
- Lotto Reconciliation and Banking.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
Online Shopper
COUNTDOWN SUPERMARKET
02.2021 - 12.2022
- Collecting products for online customers.
- Placing completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Payroll and cash office duties to cover leave as needed.
Payroll & Office Assistant
COUNTDOWN SUPERMARKET
11.2017 - 01.2021
- Receiving money and preparing banking.
- Preparing change orders for registers.
- Cash handling.
- Payroll (MYOB) & rostering administration
- Processing invoices.
- Answering the telephone.
- End of week reconciliations.
- Lotto Reconciliation and Banking.
- Answering telephone calls.
- Completed clerical tasks such as filing, copying, and distributing mail.
Admin Support & Team Leader(Special Votes)
ELECTORAL COMMISSION
07.2017 - 10.2017
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Preparation of election material for voting centres.
- Data Entry.
Caregiver (Part-time)
HOME SUPPORT NORTH
04.2017 - 09.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
Cleaning of commercial property (Part-time)
CLEANSCAPE
02.2017 - 08.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
Kitchen Hand (Part-time)
STICKS CAFÉ (NORTHLAND HOCKEY CLUB)
04.2014 - 10.2014
- Greeted customers entering store and taking their orders.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
FarNet Supervisor (Part-time)
WHANGAREI BOYS HIGH SCHOOL
04.2013 - 10.2013
- Supervising students.
- Making video conferences calls.
- Assisting with admin duties
- Assisting students with problems.
Monitor & Futurekids (Computer) Teacher
JOSHUA GENERATION ACE SCHOOL
07.2008 - 12.2008
- Assisting the Supervisor with admin duties.
- Assisting students with problems.
- Monitoring of scoring procedures.
- Teaching - Futurekids Computer Program, Teaching MS Word, MS Excel & MS Publisher.
- Implemented daily routines and activities to stimulate and engage children.
Monitor
ULCO ACADEMY (ACE SCHOOL)
01.2008 - 05.2008
- Assisting the Supervisor with admin duties.
- Assisting students with problems.
- Monitoring scoring procedures
- Ordering PACES (Work books).
- Purchasing for Fund Raising projects.
- Attended to needs of students and informed school personnel of unusual behaviour or health problems.
Client Service Administrator
SPECIALISED HEALTH CARE SERVICES
09.1996 - 04.1997
- Handled membership queries & claims difficulties.
- Reduced response times by creating an organized system for prioritizing incoming requests from clients based on urgency level.
- Telephonic liaison involving medical aid schemes.
- Correspondence to clients.
- Management of healthcare accounts.
- Typing of correspondence & claim summaries.
Correspondent
SANMED MEDICAL AID
06.1994 - 08.1996
- Feedback on complaints to clients.
- Orthodontic quotations.
- Hospital Confirmations.
- Investigation & verifying of accounts.
- All general typing.
- Relief of reception desk.
- Compiling of weekly & monthly reports.
- Met deadlines to provide relevant information quickly to staff and general public.
Skills
- Good communication skills
- Ability to plan ahead
- The ability to deal with people from different backgrounds and cultures
- Data Entry
- Customer Service
- Office Administration
- MS Word
- MS Excel
- MYOB Payglobal
Education
Matric (Year 13), 1992 - High School Noord-Oosrand, South-Africa (Equivalent to NCEA 3)
National Certificate N4, N5 & N6 , 01/01/93 - 06/01/94 - Benoni Technical College, South-Africa
With the following subjects passed:
- Communication
- Accounting
- Computer Practice
- Management
- Auditing
- Mercantile Law
- Management information systems
- Income Tax
References
- Jennifer Keith-Gillon, Customer Service Manager, Countdown Browne Street, Timaru, 03 687 1229
- Jan Greer, Office Supervisor, Countdown Regent, Whangarei, 09 437 9019
Timeline
Payroll & Office Assistant
COUNTDOWN SUPERMARKET
12.2022 - 11.2023
Online Shopper
COUNTDOWN SUPERMARKET
02.2021 - 12.2022
Payroll & Office Assistant
COUNTDOWN SUPERMARKET
11.2017 - 01.2021
Admin Support & Team Leader(Special Votes)
ELECTORAL COMMISSION
07.2017 - 10.2017
Caregiver (Part-time)
HOME SUPPORT NORTH
04.2017 - 09.2017
Cleaning of commercial property (Part-time)
CLEANSCAPE
02.2017 - 08.2017
Kitchen Hand (Part-time)
STICKS CAFÉ (NORTHLAND HOCKEY CLUB)
04.2014 - 10.2014
FarNet Supervisor (Part-time)
WHANGAREI BOYS HIGH SCHOOL
04.2013 - 10.2013
Monitor & Futurekids (Computer) Teacher
JOSHUA GENERATION ACE SCHOOL
07.2008 - 12.2008
Monitor
ULCO ACADEMY (ACE SCHOOL)
01.2008 - 05.2008
Client Service Administrator
SPECIALISED HEALTH CARE SERVICES
09.1996 - 04.1997
Correspondent
SANMED MEDICAL AID
06.1994 - 08.1996
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