Skilled in front-end operations, including merchandising, customer support, and register management. Expertise in processing purchases and returns with exceptional accuracy and attention to detail. Proven sales professional focused on product promotion and enhancing store profitability.
1. Proficiently operated POS systems to process cash, card, and mobile payments quickly and accurately.
2. Collaborated effectively with the team during peak periods to maintain smooth checkout operations and optimize customer flow.
3. Provided patient and clear assistance to customers regarding pricing, promotions, and loyalty programs, and guided them to find desired products.
4. Developed strong knowledge of bakery and beverage products, proactively recommending new or popular items to increase average sales per customer.
5. Prepared milk tea, fruit tea, and other beverages according to standard procedures, ensuring consistent taste and timely service.
6. Maintained a clean and organized store environment, including the floor, cashier area, display cabinets, and beverage preparation stations.
7. Managed the display and replenishment of bakery and dessert products to ensure freshness, attractiveness, and compliance with hygiene standards.
8. Assisted with inventory counting and planned next-day production quantities based on sales data to reduce waste and improve stock turnover.