Yongje Lee
Christchurch,CAN
Summary
Dynamic and adaptable, with a proven track record of enhancing customer satisfaction and increasing revenue at I Love Kimchi in Queenstown. Excelled in fast-paced environments, leveraging exceptional customer service and problem-solving skills. Demonstrated ability to lead and collaborate with teams, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
I Love Kimchi in Queenstown
Chef, Front of House, Kitchen Hand
01.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Food Advertising Company in Korea
Calling With Customers, Advertising
01.2022 - 11.2023
Personal Fitness Trainer
Fitness Trainer
03.2022 - 08.2023
- Provided exceptional one-on-one instruction by focusing on each client''s unique learning style.
- Streamlined administrative tasks such as scheduling appointments, tracking client progress, and managing billing matters efficiently.
- Increased overall gym revenue through upselling personal training packages and promoting other available services.
- Provided exceptional customer service to obtain new clients through referrals.
- Demonstrated commitment to safety by thoroughly inspecting all equipment regularly and reporting any issues promptly.
- Devised personalized programs and nutritional plan for clients to achieve optimal results.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Supplied clients with dietary restrictions and guidelines.
Motel Cleaner in Korea
House Keeping
05.2020 - 05.2021
- Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
- Effectively communicated with fellow staff members to coordinate daily schedules and prioritize urgent tasks.
- Promoted a healthy workplace atmosphere through effective communication skills among team members.
- Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
Korean Rice Cake Restaurant
Serving, Cook, Coffee, Soft Drinks
02.2019 - 05.2020
Convenient Store in Korea
Sales of Goods
04.2019 - 10.2019
- Provided exceptional customer service by actively listening to customer needs, offering recommendations when needed.
- Coordinated timely restocking efforts, ensuring shelves were always filled with fresh products for customers'' convenience.
- Handled cash transactions accurately, ensuring proper financial reporting at the end of each shift.
- Collaborated with management to develop promotional events, attracting more customers and boosting sales.
Elderly Caregiver Volunteer
Kim
02.2018 - 12.2018
- Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
- Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
- Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community groupsevents.
- Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.
Education
Bachelor -
Wooseok University
Seoul, KoreaHigh School -
Paichai High School
Seoul, Korea12.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
Timeline
I Love Kimchi in Queenstown
Chef, Front of House, Kitchen Hand
01.2024 - 07.2024
Personal Fitness Trainer
Fitness Trainer
03.2022 - 08.2023
Food Advertising Company in Korea
Calling With Customers, Advertising
01.2022 - 11.2023
Motel Cleaner in Korea
House Keeping
05.2020 - 05.2021
Convenient Store in Korea
Sales of Goods
04.2019 - 10.2019
Korean Rice Cake Restaurant
Serving, Cook, Coffee, Soft Drinks
02.2019 - 05.2020
Elderly Caregiver Volunteer
Kim
02.2018 - 12.2018
Bachelor -
Wooseok University
High School -
Paichai High School
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