Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Hobbies and Interests
Timeline
Generic

YORISHMA NAND

Summary

I'm a confident and articulate individual with commended ability to work in a team environment. Experienced administrator with strong emphasis on customer services. Excellent written and oral English with ability to communicate with business professionals and with internal and external stakeholders. Strong attention to detail, quick processor and willingness to learn and develop professionally. Motivated, enthusiastic and ability to take on new challenges. I am a friendly individual with an outgoing personality and able to relate to people at all level. I am a dedicated driven worker and have a clear focus on my work.

Overview

11
11
years of professional experience

Work History

QHSE Administrator

Dominion Constructor
05.2024 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • HR Admin maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed Health and Safety Trainings

Operations Coordinator

Deltar Limited
09.2023 - 04.2024
  • Payroll using Connect team and smartly
  • Manage project costings using work guru and Xero
  • Invoicing
  • Purchase orders
  • Booking flights, accommodations, and rentals for team across NZ
  • Collating reports
  • Assisting with new staff inductions and HR duties
  • Supporting health and safety implementation and documents.

Project coordinator/ Office manager

Mike Greer Homes Waikato
12.2021 - 08.2023
  • Full construction administration and management responsibilities
  • Construction Orders
  • Applying for Code of Compliance, Vehicle Crossing, water applications and Gas applications
  • Managing construction folder prior to construction till completion
  • Liaising with subcontractors, construction managers, site Foreman.
  • Getting quotes from Suppliers for every material and service that's needed to build
  • Data Entry
  • Ensuring on-time delivery of tasks
  • Selecting best quotes and assigning contractors on advanced Hummer system
  • Sending orders through Hummer system
  • Client meeting – (Pre-Construction and Post Construction)
  • Preparing builders contract
  • Accounts invoicing and payment.

Business Development Manager

Franklins Plumbing
09.2021 - 12.2021
  • Trade account management
  • Researching planning, implementing new target market initiatives
  • Manage existing developments
  • Communicate customer needs back to delivery team
  • Collaborate with external stakeholders to oversee project
  • Advise customers on technical and materialistic specifications of Franklins bathroom ware
  • Match development needs to products and specifications
  • Drive improvements in practices and systems for better sales
  • Travel to customers and participate in industry conferences.

Trade Accounts Manager

Bunnings
01.2020 - 09.2021
  • Trade account management
  • Researching planning, implementing new target market initiatives
  • Setting goals and developing plans for business revenue growth
  • Attending conferences, industry events and promotions
  • Ensuring on-time delivery of tasks and products
  • Data Entry
  • Developing quotes and proposals for prospective clients
  • Operations/ Compliance Reporting and KPI's
  • Training business development staff
  • Pursuing leads and moving through sales cycle
  • Customer service.

Compliance Coordinator

Finesse Residential
04.2018 - 12.2019
  • Compliance management
  • Quality Assurance and customer care
  • Full construction administration responsibilities
  • Planning and consenting process
  • Applying code of compliance
  • Setting up new processes and structuring
  • First point of contact for Auckland council
  • Data Entry
  • Operations/ Compliance Reporting and KPI's
  • Liaising with subcontractors, construction managers, site Foreman etc.

Project Coordinator

Mike Greer Homes
11.2016 - 04.2018
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Full construction administration responsibilities
  • Construction Orders
  • Applying for Code of Compliance, Vehicle Crossing, water applications and Gas applications.

Accounts manager

DIY Resolutions
08.2016
  • Accounts manager
  • Customer Service
  • Merchandising
  • Ordering products
  • Training team
  • General administrative
  • Management
  • KPI and target oriented.

Customer Services/ Administration

Bunnings Warehouse
11.2013 - 08.2016
  • Customer Services
  • Payroll
  • Café
  • Banking
  • Cash Handling
  • General Administrative support
  • Data Entry
  • Insurance Claims
  • Exports
  • Ordering Products
  • Exchange & Refunds
  • Merchandising
  • Training new staff
  • Telephone Enquires.

Administrator/ Customer Services

Mani Matters Accountants & Financial Advisors
  • General Administrative Support
  • Data Entry
  • Coding of transactions
  • Accounts Payable - issuing payment batches
  • Accounts Receivable - issuing invoices, reconciliations, credit control
  • Payroll – Timesheets, data entry into payroll
  • Cash Handling and Banking
  • Reception- greeting customers, handling client queries
  • Telephone: Answering phone queries, calling clients requesting for information to complete accounts work.

Customer Services

McDonalds
  • Customer Services
  • Cashier
  • Roster in Charge.

Education

NCEA Certificate Level 1-3 -

Manurewa High School

Business and Management -

AUT
01.2015

National Certificate in Travel & Tourism (major in Customer Services & Travel Reservations) -

Manukau Institute of Technology
01.2013

Skills

  • Excellent Emphasises on Customer Services
  • Experienced administrator
  • Attention to Detail
  • Recordkeeping and File Management
  • Basic Accounting experience- A/P, A/R, Payroll
  • Excellent written and verbal communication
  • Personable and Approachable
  • Office Management
  • Committed and dedicated worker
  • Honest & Reliable
  • Adaptable with a good sense of humour
  • Can do attitude with strong focus on problem solving

Languages

English, Hindi

Personal Information

  • Citizenship: New Zealand Citizen
  • Health Status: Excellent (Non-Smoker)
  • Driving License: New Zealand Driver's License
  • Marital Status: Married

References

  • Wilson Hawes, National Operations and Procurement Manager, Mike Greer Homes, 0274949952
  • Jamie Summers, Construction Manager, Finesse Residential, 0277665573

Hobbies and Interests

Reading, Exploring &Travelling, Music, Movies, Soccer & Netball, Beautician

Timeline

QHSE Administrator

Dominion Constructor
05.2024 - Current

Operations Coordinator

Deltar Limited
09.2023 - 04.2024

Project coordinator/ Office manager

Mike Greer Homes Waikato
12.2021 - 08.2023

Business Development Manager

Franklins Plumbing
09.2021 - 12.2021

Trade Accounts Manager

Bunnings
01.2020 - 09.2021

Compliance Coordinator

Finesse Residential
04.2018 - 12.2019

Project Coordinator

Mike Greer Homes
11.2016 - 04.2018

Accounts manager

DIY Resolutions
08.2016

Customer Services/ Administration

Bunnings Warehouse
11.2013 - 08.2016

Administrator/ Customer Services

Mani Matters Accountants & Financial Advisors

Customer Services

McDonalds

NCEA Certificate Level 1-3 -

Manurewa High School

Business and Management -

AUT

National Certificate in Travel & Tourism (major in Customer Services & Travel Reservations) -

Manukau Institute of Technology

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YORISHMA NAND