Adept at enhancing customer satisfaction, I leveraged my native Japanese and intermediate English skills at BMW to explain products thoroughly. As KATSUYA's Shift Manager, I excelled in adaptability and teamwork, significantly improving operational efficiency. My knack for problem-solving and punctuality consistently boosted sales and staff management across roles.
-I acquired product knowledge and explained it to escorted customers, which improved customer satisfaction.
-I provided service with dignity and grace.
-As a shift manager, I was responsible for managing part-time staff, overseeing inventory, working in the kitchen, handling front-of-house tasks, and reporting sales.
-Respond flexibly to the situation
-Communicated effectively with customers.
- Adapted to a fast-paced work environment.
- Responsibilities included buying assessments, cash register operations, packaging products, daily sales reporting, and shift management.
- Problem-solving Skills
- Teamwork
- Adaptability
-Punctuality
-Communication Skills
-Inventory Management
-Multitasking
-Leadership
-Customer Service Skills
Working holiday visa – Expiry date: 31 August 2025