Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoshihiro MURATANI

Administration Speciailist
Yokohama City,Isogo Ward

Summary

Proven Administration Specialist with a track record of enhancing efficiency and streamlining operations at K2 International Japan Co., Ltd. Expert in document management and office administration, demonstrating exceptional attention to detail and teamwork. Achieved significant improvements in administrative workflow and support, leveraging skills in operations management and adaptability.

Overview

22
22
years of professional experience

Work History

Administration Specialist

K2 International Japan Co., Ltd
04.2009 - Current
  • Contributed to the development of company-wide training programs by collaborating with HR teams and providing input on the company's overseas operation.
  • Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
  • Provided comprehensive support to management teams during key projects in the company's Overseas Division.
  • Coordinated departmental meetings effectively across the company group while ensuring all necessary materials were prepared ahead of time.
  • Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
  • Maintained an organized office environment with proper inventory management, ensuring that all supplies were readily available for staff use.
  • Collected, validated, and distributed information to employees.
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Established administrative work procedures to track staff's daily tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Shop Staff

Ride On Express Holdings Co., Ltd
04.2002 - 03.2004
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Kept up-to-date on current promotions and product knowledge to provide accurate information to customers when needed.
  • Managed time effectively during busy periods by prioritizing tasks according to urgency and importance levels.
  • Enhanced customer satisfaction by providing efficient service and maintaining a professional demeanor.
  • Contributed to achieving store sales goals by upselling products and promoting special offers when appropriate.
  • Received shipments, verified accuracy of deliveries, and restocked shelves efficiently to minimize out-of-stock situations.
  • Worked closely with supervisors to address any operational concerns or challenges faced during daily tasks.
  • Participated in staff meetings, actively sharing ideas for improving store performance and customer experience.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Business And Marketing

TAFE NSW
Ultimo, NSW
12.2007

Bachelor of Arts - Foreign Studies in European Languages (Italy)

Kyoto Sangyo University
Kyoto, Japan
04.2001 -

Skills

Office Management

Scheduling appointments

Document Control

Report Preparation

Records Management

Office Administration

Operations Management

Document Management

Attention to Detail

Staff Management

Administrative Support

Bookkeeping

Operations Oversight

Business Administration

Budget Management

Financial Oversight

Contract Administration

Program Oversight

Contract Processing

Teamwork and Collaboration

Document and File Management

Invoice Processing

Adaptability and Flexibility

Languages

Italian
Professional Working

Timeline

Administration Specialist

K2 International Japan Co., Ltd
04.2009 - Current

Shop Staff

Ride On Express Holdings Co., Ltd
04.2002 - 03.2004

Bachelor of Arts - Foreign Studies in European Languages (Italy)

Kyoto Sangyo University
04.2001 -

Business And Marketing

TAFE NSW

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Yoshihiro MURATANIAdministration Speciailist