Yoyo Pu
Rothesay Bay,Auckland
Summary
Second-year student studying at the University of Auckland. Experience in office administration dedicated to cultivating positive client, staff and management connections. Alongside the role of social media content producer, social media operation, and webpage maintenance. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution who is a team player.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
BE6 Group Limited
Northshore Auckland, Auckland
12.2023 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Assisted with content creation, including copywriting and editing text.
Waitress
Sue Hsiao Liu
CBD, Auckland
11.2022 - 12.2023
- Provided excellent customer service to ensure repeat customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests; answered phone calls for reservations or takeout orders.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Checkout Operator
Woolworths
Ponsonby, Auckland
11.2022 - 04.2023
- Greeted customers in a friendly and courteous manner.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Packed and bagged products according to customer preferences.
- Answered customers' questions about products, prices, and availability.
Education
Bachelor of Arts - Media And Screen Studies And Employment Relations
University of Auckland
Auckland03-2027
Bachelor of Communication - Communication And Technology
University of Auckland
Auckland03-2027
Skills
- Mail handling
- Report Writing
- Office Administration
- Content Production
- Copywriting
- Originality and Creativity
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Affiliations
- UOA Uni Guide 2024S1
- UOA AUSA Class Reps 2023S2
Timeline
Administrative Assistant
BE6 Group Limited
12.2023 - Current
Waitress
Sue Hsiao Liu
11.2022 - 12.2023
Checkout Operator
Woolworths
11.2022 - 04.2023
Bachelor of Arts - Media And Screen Studies And Employment Relations
University of Auckland
Bachelor of Communication - Communication And Technology
University of Auckland
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