Yoyo Pu
Rothesay Bay,Auckland
Summary
Second-year student studying at the University of Auckland. Outgoing, energetic, dedicated team player. Experience in office administration alongside the role of social media content producer, social media operation, and webpage maintenance. Highly-developed communicator with complex problem-solving and conflict-resolution skills.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
BE6 Group Limited
12.2023 - 05.2024
- Answered phone calls and emails to provide information.
- Handled confidential documents in an organised fashion according to established protocol.
- Monitored Facebook, Instagram, Twitter, and other social media platforms' operations.
- Assisted with content creation, including copywriting and editing text.
Waitress
Sue Hsiao Liu
11.2022 - 12.2023
- Provided excellent customer service to ensure repeat customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests; answered phone calls for reservations or takeout orders.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Checkout Operator
Woolworths
11.2022 - 04.2023
- Greeted customers in a friendly and courteous manner.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Answered customers' questions about products, prices, and availability.
Education
Bachelor of Arts - Media And Screen Studies And Employment Relations
University of Auckland
03-2027
Bachelor of Communication - Communication And Technology
University of Auckland
03-2027
Skills
- Originality and Creativity
- Customer Service
- Communication
- Mail handling
- Office Administration
- Content Production
- Copywriting
- Video Editing
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional Working
Additional Information
Marketing Manager, Professional Networking Event held by NZCSA (New Zealand Chinese Student Association)
Timeline
Administrative Assistant
BE6 Group Limited
12.2023 - 05.2024
Waitress
Sue Hsiao Liu
11.2022 - 12.2023
Checkout Operator
Woolworths
11.2022 - 04.2023
Bachelor of Arts - Media And Screen Studies And Employment Relations
University of Auckland
Bachelor of Communication - Communication And Technology
University of Auckland