Yu Bao

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases and locate items .
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Remained calm and composed in tense situations involving angry or upset customers.
• Addressed customer issues immediately to guarantee swift resolution.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

1. Opened and closed the shop;

2. Used shop system and sales system:

Sold item using the POS system

Used item search function and stock quantity check function

Changed item prices or used discount function for special sales

Ordered products from the shop website

Played music

Dealt with exchanging goods or refund

3. CCTV management;

4. Used EFTPOS:

Helped customers paying money by debit cards. credit cards or gift cards

Closed the day's sales at closing time

Reported previous day sales to the head office

Deposit cash to a bank

5. Daily sales report:

Settled accounts for the previous day in the morning before opening the shop

Checked and backed up the daily sales records

Matched the daily sales between shop sales system and EFTPOS sales and also POS system

6. Displayed items:

Marked items with accurate prices

Categorized items when displaying them on the shelves

Stored the leftover items after displaying goods delivered

7. Cleaned and tidied the shop

Used the vacuum cleaner and duster to clean the whole shop

8. Fixed items

Fixed items by using cutters, hole punch, stapler and tapes

9. Served customers:

Helped customers find or get the merchandise

Answered customers' questions about goods

Greeted customers

• Completed the teaching tasks of giving courses on auditing
• Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
• Answered the questions raised by students

• Planned and executed different aspects of the audit process, including financial, operational and compliance related control
• Established internal control systems by updating audit programs.
• Prepared working papers, reports and supporting documentation for audit findings.
• Identified management control weaknesses and provided value added suggestions for remediation.

• Drafted audit plans and finished the audit field work
• Conducted confidential and specialized investigations into potential fraud situations.
• Designed flowcharts detailing business processes by evaluating risks to company and analyzing existing internal controls to mitigate risks.
• Completed audit paperwork and memoranda by documenting audit tests and findings.
• Handled all major risks in collaboration with management.
• Assisted in the investigation of employee complaints and reported to detect malpractices

• Reviewed and assessed accounting systems and business controls and made appropriate judgments of its effectiveness
• Reviewed the accounting documents and contracts to verify the accuracy of the financial statements and book records
• Physically check cash balance, inventories, fixed assets and other assets
• Reported the audit work to senior auditor and finish the assigned work on time
• Prepared working papers, reports and supporting documentation for audit findings.