Yu Cai
Summary
Detail-oriented and highly efficient Operations and Settlement Officer with 4 years of experience in financial services. Proven track record in managing and executing end-to-end settlement processes, ensuring compliance with regulatory requirements, and optimizing operational workflows. Adept at coordinating cross-functional teams, mitigating risks, and implementing technology-driven solutions to enhance efficiency and accuracy. Strong analytical skills combined with a deep understanding of financial instruments, trade lifecycle, and reconciliation processes. Demonstrated ability to drive continuous improvement initiatives and deliver exceptional service in fast-paced, high-pressure environments. Seeking to leverage expertise in a challenging role to contribute to organizational growth and operational excellence.
Overview
4
4
years of professional experience
Work History
Operations and Settlement Officer
The New Zealand Guardian Trust
10.2022 - Current
- Facilitate the settlement process for supervised entities of the company, including payments and banking transactions.
Payments in major NZ banks
- Helping to manage online banking maintenance and administration.
Working with the clients and admin team in adding/removing bank accounts/ users
- Generate reports from banking sites
- Assist in weekly payment register
Review
Calculate
- Support tax pooling systems.
IRD transfer schedules, deposits and client lists upload
- Manage high-volume caseloads, prioritizing tasks to meet tight deadlines and maintaining attention to detail.
Operations and Settlement Officer
Covenant Trustee
10.2022 - Current
- payments
- register
- reports
- term deposit
- banking admin
Settlement Officer
Tiger Brokers New Zealand
10.2020 - 10.2022
- Process and authorise cash settlement transactions.
- Assist in daily cash reconciliation and reporting.
- identify and report any suspicious transactions and activities.
- Identify areas for process improvement, implementing changes that ultimately led to increased productivity and enhanced client satisfaction.
- Streamline the settlement process for quicker turnaround times, improving overall efficiency.
- Collaborate with compliance teams to ensure accuracy and compliance in all settlement transactions
- Establish and maintain a complete and current database for record - keeping.
Education
Master of Management - International Business
The University of Auckland
Auckland, NZ06.2020
BBA - Finance
The University of Waikato
Hamilton, NZ06.2018
Skills
- Financial Acumen
- Attention to Detail
- Collaboration and Teamwork
- Effective Multitasking
- Intermediate MS Excel skills
- Deadline Adherence
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Operations and Settlement Officer
The New Zealand Guardian Trust
10.2022 - Current
Operations and Settlement Officer
Covenant Trustee
10.2022 - Current
Settlement Officer
Tiger Brokers New Zealand
10.2020 - 10.2022
Master of Management - International Business
The University of Auckland
BBA - Finance
The University of Waikato
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