Summary
Overview
Work History
Education
Skills
License
Visa
Workavailability
Activities
Timeline
Generic

Yubin Oh. ( LILY )

Auckland,New Zealand

Summary

I derive immense satisfaction from delivering high-quality service to customers. I firmly believe that exceptional service stems from prioritizing customer-centric approaches. Resolving complaints is an art, and I approach them with empathy and active listening, always striving for an amicable resolution. My dedication to service excellence drives me in every role I undertake.

Overview

3
3
years of professional experience

Work History

Barista, Front of House

Gourmet Burger and Brew Kitchen
06.2024 - 08.2024
  • Provided perfect coffee or tea knowledge and some food to customer
  • Provided warm and professional customer greetings and seating
  • Prepared and served coffee and sandwiches

Barista, Sandwich maker

Cafe Third Wave
10.2023 - 04.2024
  • Assisted the restaurant manager and supervisor in task completion
  • Provided warm and professional customer greetings and seating
  • Skillfully prepared and served coffee and sandwiches
  • Managed customer exchanges efficiently

Barista

Frank coffin bar
05.2023 - 04.2024
  • Recommended signature coffees to customer
  • Managed inventory and crafted beverages and brunch items
  • Delivered prompt and courteous service, ensuring customer satisfaction
  • Facilitated seating arrangements for guests

F&B server

Novotel Ambassader Seoul Gangnam
11.2021 - 12.2022
  • Managed product reservations and provided personalized service to regular clientele
  • Excelled as an enthusiastic server in a bustling downtown lounge
  • Explained customer about signature tea sets to enhance their experience
  • Contributed to new employee training and operated POS systems

Education

\\\ - Aviation Service

Korea University of Media Art
SeJong, South Korea
02.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Active listener
  • POS Systems

License

Cafe Barista Intermediate, 05/01/22

Visa

student visa (16th April 2025)

I can work minimum 20 hours every day afternoon (from 4pm~)

Workavailability

minimum 20 hours and every afternoon (from 4pm~)

Activities

  • Cheerleader Team,

 Demonstrated teamwork and responsibility within a dynamic group, achieving 1st place in athletics competitions during college. The collaborative nature of cheerleading emphasized the importance of teamwork and mutual support.

  • Study abroad program, 01/01/19,

Asia Pacific University in Malaysia, Enhanced language skills and cultural awareness through interaction with diverse classmates, broadening my perspective and fostering global understanding.

Timeline

Barista, Front of House

Gourmet Burger and Brew Kitchen
06.2024 - 08.2024

Barista, Sandwich maker

Cafe Third Wave
10.2023 - 04.2024

Barista

Frank coffin bar
05.2023 - 04.2024

F&B server

Novotel Ambassader Seoul Gangnam
11.2021 - 12.2022

\\\ - Aviation Service

Korea University of Media Art
Yubin Oh. ( LILY )