Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

YUE ZHU

New Zealand,QUEENSTOWN

Summary

  • Conducted data collection and analysis, studied the impact of sustainable development, put forward design suggestions for researching.
  • Experience serviced in customers, operating in advertisements online and designing online stores.
  • Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and satisfy. Known for problem-solving skills, time-management abilities, and keen attention to detail and ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Receptionist & Duty Manager

Car Rentals
NEWZEALAND, Queenstown
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a tidy and organised reception area to ensure a welcoming environment.
  • Handled documents and maintained payment records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Trained employees in essential job functions.
  • Developed the problem-solving skills to maintain work efficiency and organize workflows.

Operating Advertisement

Import And Exports
China, Anhui
10.2021 - 01.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours: night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information.
  • Improved operations through consistent hard work and dedication.

Volunteer Work

SPCA Op Shop (second-hand Shop)
NEWZEALAND, Invercargill
03.2020 - 04.2020
  • Received customers, collected customer needs, provided customer service, properly handled customer.
  • Designed shop window with model costumes according to daily theme.
  • Responsible for daily incoming goods inspection, sorting, display and placement.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Education

Bachelor of Arts - Interior Design And Landscape

Hubei University of Technology
Wuhan
06-2026

Graduate Diploma - Applied Management

Southern Institute of Technology
Invercargill, NZ
11-2020

Skills

  • Office Equipment Operation
  • Mail Handling and Phone Skills
  • Microsoft Office
  • Patient Benefits Confirmation
  • Fashion Design and Fashion Trends Understanding
  • Creative Design Layouts and Colours Matching
  • CAD Drafting and Building Sketching-up
  • Interior Planning and Landscape Development Researching
  • File & Document Management

Accomplishments

Degree Awarded with Honors Awarded“Excellent Graduation Design”in2016.

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Professional
Chinese (Cantonese)
Elementary

Affiliations

  • The "portfolio" for my designs and drawings
  • Still Proficient in Sketch-up, CAD, Photo-shop, Indesign
  • Proficient in PPT,Excel,Word, Poster, and car rental operators' software
  • Project experience:

Title: The Impact of Green Office Buildings on Work Performance and Employee

Date: Oct/2020-Nov/2020

Description: Conducted data collection and analysis, studied the impact of green office buildings on work performance, put forward design suggestions for sustainable development. Compared global typical green office buildings, analyzed the advantages and disadvantages of the design. Designed and implemented questionnaire surveys, analyzed survey data. Studied the emerging trends of green office buildings in NZ, put forward suggestions for future development directions.

Achievement: Green office environment can improve enthusiasm, productivity and performance of employee

Timeline

Receptionist & Duty Manager

Car Rentals
10.2022 - Current

Operating Advertisement

Import And Exports
10.2021 - 01.2022

Volunteer Work

SPCA Op Shop (second-hand Shop)
03.2020 - 04.2020

Bachelor of Arts - Interior Design And Landscape

Hubei University of Technology

Graduate Diploma - Applied Management

Southern Institute of Technology

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YUE ZHU