Summary
Overview
Work History
Education
Skills
Timeline
Generic

YUMA NAKAZAWA

Peninsula,Auckland

Summary

Innovative Training and Development Specialist with background in designing, implementing, and optimizing comprehensive training programs. Skilled in needs assessment, curriculum development, and leveraging technology to enhance learning experiences. Demonstrated ability to improve employee performance and productivity through effective training strategies. Successfully fostered collaborative environments that support skill development and professional growth.

Overview

7
7
years of professional experience

Work History

Crew Trainer

McDonald’s
Akita, Japan/Akita
07.2022 - Current
  • Administered tests at the end of each module to evaluate understanding of topics covered.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Coordinated recruitment and placement of training program participants.

Train Repair

KJ communication
Miyagi, Japan/Miyagi
04.2018 - 03.2025
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.

Education

Foreign Language - Foreign Languages And Literatures

EF Auckland
Auckland CBD
07-2025

Skills

  • Customer service
  • Problem solving
  • Training methods
  • Employee training

Timeline

Crew Trainer

McDonald’s
07.2022 - Current

Train Repair

KJ communication
04.2018 - 03.2025

Foreign Language - Foreign Languages And Literatures

EF Auckland
YUMA NAKAZAWA