Yun Cheng
Wellington,WGN
Summary
I am an international student from China, a recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. And offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. I am experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Front of House Employee
KK Malaysian Restaurant
Wellington CBD, Wellington
03.2023 - 07.2024
- Worked collaboratively with other staff members to ensure smooth operations during peak hours and special events
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Facilitated smooth communication between kitchen staff and the front-of-house team
- Talked pleasantly with customers while taking orders and promoted a positive image for the business
- Conducted end-of-day financial reconciliations, ensuring accuracy in cash flow and handling discrepancies effectively
Volunteer
CTG Travel
Wellington CBD, Wellington
04.2024 - 04.2024
- Assisted with daily operations and provided translation support to Chinese staff within the organisation at the WTCF Wellington Summit 2024 event
- Greeted guests and offered assistance in finding specific departments or personnel
- Collaborated with other volunteers to create a positive work environment
- Assisted with logistical tasks, including setting up event spaces, managing attendee flow, and coordinating transportation arrangements
Front of House Employee
Aunty Mena's Vegetarian Restaurant & Cafe
Wellington CBD, Wellington
01.2020 - 06.2021
- Resolved any customer complaints or issues promptly and with professionalism
- Collaborated with other departments within the restaurant on various tasks or projects
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction
- Assisted in training new staff members, guiding best practices and restaurant procedures
Education
Bachelor of Commerce - Information System And Management
Victoria University of Wellington
Wellington, NZ07-2024
Skills
- Strong Work Ethic
- Knowledge of network security, firewalls, and encryption
- Well-mannered, hardworking, and energetic person with a positive attitude to work
- Experience with Azure and Google Cloud Platform
- Ability to identify issues and develop effective solutions
- Understanding of system analysis, design, and implementation
- Skilled in negotiating with clients, vendors, and team members to achieve favourable outcomes
- Proficiency in business software such as Microsoft Office Suite (Excel, PowerPoint, Word)
Timeline
Volunteer
CTG Travel
04.2024 - 04.2024
Front of House Employee
KK Malaysian Restaurant
03.2023 - 07.2024
Front of House Employee
Aunty Mena's Vegetarian Restaurant & Cafe
01.2020 - 06.2021
Bachelor of Commerce - Information System And Management
Victoria University of Wellington
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