Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Yun Li

Auckland,AUK

Summary

I have been a consultant for Financial Advice New Zealand since 2018, with over 7 years of experience in providing financial services and marketing coordination. I assist clients in assessing the merits of different home loan and insurance plans, offering tailored solutions based on their financial goals. I possess in-depth knowledge of mortgage lending and investment strategies, and I am dedicated to delivering high-quality, client-focused service.

A dependable and bilingual (Cantonese, Mandarin, and English) Loan Specialist who goes the extra mile to ensure every client receives high-quality service. Skilled at explaining complex financial information in clear, easy-to-understand language, and committed to delivering tailored solutions that meet diverse customer needs.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mortgage Advisor

QC FINANCIAL SERVICES LIMITED
Parnell, Auckland
01.2020 - 08.2025
  • Advised clients on mortgage options and tailored solutions to meet needs.
  • Reviewed financial documents for accuracy and compliance with regulations.
  • Analyzed credit reports to assess eligibility for mortgage products.
  • Educated clients on mortgage processes and terms to ensure understanding.
  • Coordinated with lenders, appraisers, and other stakeholders throughout transactions.
  • Managed client relationships to build trust and foster repeat business.
  • Assisted in preparing loan applications for submission to underwriting teams.
  • Researched market trends to provide informed recommendations to clients.
  • Assisted customers in preparing loan applications, gathering necessary documents and ensuring accuracy of information provided.
  • Reviewed credit reports and appraisals to assess risk factors associated with each potential borrower.
  • Negotiated terms of mortgage loans with lending institutions, including interest rates and repayment schedules.
  • Educated customers about the risks associated with different types of mortgages so that they can make informed decisions.
  • Performed due diligence reviews on potential borrowers by verifying employment status, income sources, asset values and credit history.
  • Conducted comprehensive financial analysis on prospective borrowers to determine eligibility for mortgage products.
  • Worked closely with underwriters throughout the loan process to ensure timely approval of applications.
  • Provided detailed consultation services to clients regarding the various types of mortgages available to them.
  • Attended networking events regularly to promote company's services among potential customers.
  • Identified areas where additional training may be required for staff members or other stakeholders involved in the mortgage process.
  • Researched new banking regulations that could affect the mortgage industry and kept abreast of changes in relevant laws or policies.
  • Located and suggested loan packages that met client needs and priorities.
  • Collaborated with company teams to expedite loan approval processes.
  • Set up debt payment plans based on client credit, income and assets.

Account Manager

HIGHLAND FINANCIAL SERVICES
Rosedale, Auckland
08.2017 - 12.2018
  • Managed client relationships to ensure satisfaction and loyalty.
  • Facilitated communication between clients and internal teams effectively.
  • Developed account strategies to meet client needs and expectations.

Office Administrator Part-Time

Art of I.T. Limited, Auckland
, Auckland
01.2015 - 12.2015

Office Admin Skills

  • Excellent interpersonal, writing and reporting skills
  • Strong records maintenance skills

Computer Skills

  • Proficient in MS office applications: Word, Excel, PowerPoint, and Outlook.

Education

Computer Science

University of Auckland
Auckland, NZ
01-2016

Skills

  • Mortgage advising
  • Customer relationship management
  • Negotiation skills
  • Market research
  • Team collaboration
  • Networking ability
  • Effective communication
  • Marketing coordinator
  • Registered Alliance Yoga RYT200 RYS200 with 200 hour Yoga Teacher Training

Languages

English
Professional
Cantonese
Professional
Mandarin
Professional

Certification

  • Certificate of Registration Yoga Alliance

Affiliations

  • I enjoy practicing yoga for physical and mental wellness
  • Playing the piano as a creative outlet
  • Participating in social events to connect with people from diverse backgrounds
  • I also have a passion for travelling around the world, exploring different cultures and gaining new perspectives
  • I also enjoy reading to expand my thinking, and playing video games as a way to relax and recharge

Timeline

Mortgage Advisor

QC FINANCIAL SERVICES LIMITED
01.2020 - 08.2025

Account Manager

HIGHLAND FINANCIAL SERVICES
08.2017 - 12.2018

Office Administrator Part-Time

Art of I.T. Limited, Auckland
01.2015 - 12.2015

Computer Science

University of Auckland
Yun Li