Yutong Liu
Christchurch
Summary
Reliable and compassionate holiday programme assistant offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of 5 and 15. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Chipmuncks Play Centre & Cafe
12.2023 - 02.2024
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
Waitress
Cocoa Black
12.2022 - 02.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Volunteer
Rewi Alley Chinese School
06.2016 - 06.2019
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Gained operational knowledge and supported departmental needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Worked in team environment to maintain high levels of productivity.
Education
Bachler of Radiation Therapy - Radiation Therapy
University of Otago
Wellington, NZ12.2026
Bachelor of Science - Biomedicine
University of Otago
Dunedin, OTA12.2023
Skills
- Promotion Development
- Activity Station Maintenance
- Arts and Crafts
- Behavior Redirection
- Safety Monitoring and Management
- Coordination and Teamwork
- Caring and Responsible
- Communication and Cooperation
- Strategy Management
- Childcare Regulations
Timeline
Customer Service Cashier
Chipmuncks Play Centre & Cafe
12.2023 - 02.2024
Waitress
Cocoa Black
12.2022 - 02.2023
Volunteer
Rewi Alley Chinese School
06.2016 - 06.2019
Bachler of Radiation Therapy - Radiation Therapy
University of Otago
Bachelor of Science - Biomedicine
University of Otago
Similar Profiles
Lauryn BoyleLauryn Boyle
Barista at Chirpy's Play CafeBarista at Chirpy's Play Cafe
Hamza WaheedHamza Waheed
Assistant Chef at The Owl's Nest Play CafeAssistant Chef at The Owl's Nest Play Cafe
Hanna SmithHanna Smith
Childcare Provider and Barista at Busy Beans Play CafeChildcare Provider and Barista at Busy Beans Play Cafe