Yuying He
Auckland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Sunglasshut Auckland international airport
08.2025 - Current
- Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained new staff on product knowledge and customer service standards.
- Managed inventory levels, conducting regular stock checks and restocking as needed.
- Coordinated promotional displays to enhance product visibility and attract customers.
- Resolved customer inquiries and complaints efficiently, maintaining a positive shopping experience.
- Conducted staff performance evaluations, providing feedback and guidance for improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Coty Beauty Advisor
Aelia Duty Free
06.2024 - 07.2025
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Interior Designer
Awesome Kitchen And Bath
10.2023 - 05.2024
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Developed comprehensive design concepts through sketches, renderings, and 3D models.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Lancôme Counter Manager
Life Pharmacy Sylvia Park
06.2022 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Lancôme Counter 2IC
Life Pharmacy Botany
03.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Manager of Business Development and Sales
Song Tea Restaurant
02.2019 - 02.2021
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Conducted market research to discover new leads, opportunities and messaging.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Created customer loyalty programs to increase repeat business.
- Communicated product quality and market comparisons by creating sales presentations.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Auckland University of Technology
Auckland, AUKSkills
Good customer service
Product and service knowledge
Leadership experience
people skills
Makeup and Beauty artistry
Quick and Smart Problem Solving
Multi Language speaker
- Inventory management
- Visual merchandising
- Team leadership
- Sales analysis
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Sales expertise
Languages
- Chinese (Mandarin)
- Chinese (Cantonese)
- English
Timeline
Assistant Store Manager
Sunglasshut Auckland international airport
08.2025 - Current
Coty Beauty Advisor
Aelia Duty Free
06.2024 - 07.2025
Interior Designer
Awesome Kitchen And Bath
10.2023 - 05.2024
Lancôme Counter Manager
Life Pharmacy Sylvia Park
06.2022 - 09.2023
Lancôme Counter 2IC
Life Pharmacy Botany
03.2021 - 06.2022
Manager of Business Development and Sales
Song Tea Restaurant
02.2019 - 02.2021
Auckland University of Technology