Dedicated professional with a strong background in hospitality and customer service. Skilled in food and beverage service, stock management, and maintaining high safety standards. Adaptable and resilient, with a focus on teamwork and delivering exceptional passenger experiences. Known for reliability, problem-solving, and effective communication in dynamic environments.
Overview
9
9
years of professional experience
Work History
Passive Fire Technician
Enterprise Recruitment Wellington
06.2023 - 04.2024
Install, maintain, and repair fire protection systems in commercial and residential buildings.
Repair fire-resistant walls, ceiling linings, and reinstating thermal and acoustic insulation to ensure safety and compliance with regulations.
Reinstating fire seals, cavity barriers, and fire-resistant ducting to prevent the spread of fire.
Execute complex installations and repairs through fire separations for multiple service penetrations, including HVAC, plumbing, electrical, hydraulic, and cabling systems.
Utilize access equipment such as ladders & EWP's to safely perform installations and repairs in elevated or hard-to-reach areas.
Follow detailed technical drawings and blueprints to ensure precision and adherence to design specifications.
Ensure strict compliance with health and safety standards to guarantee a safe working environment for all personnel.
Collaborate with team members and other departments to successfully complete projects on time and to the highest standards.
Management of multiple sites simultaneously.
Scoping of sites and Quality Assurance checks on work.
Onboard Hospitality Attendant
Bluebridge
10.2022 - 02.2024
Customer Service Excellence: Delivered exceptional service to passengers, assisting with embarkation and disembarkation, including providing tailored support to individuals with special needs.
Food and Beverage Services: Prepared and promoted food and beverages, ensuring safe food handling under the Food Control Plan (FCP) and compliance with the Sale and Supply of Alcohol Act 2012.
Stock Management: Restocked chillers, freezers, and dry stores with food and beverages, assisted with stocktaking, and conducted accurate cash-ups at the end of shifts.
Cleaning and Maintenance: Maintained cleanliness across all vessel areas, including galleys, cabins, and public spaces, ensuring a safe and welcoming environment for passengers and crew.
Communication: Provided public announcements and communicated effectively with passengers and crew, using tools like VHF radio to ensure smooth operations.
Health and Safety Compliance: Directed passengers during emergencies, guided them to muster stations, provided first aid when necessary, and adhered to health and safety regulations in line with company policies.
Team Collaboration: Worked closely with management, crew, and terminal staff to ensure seamless service delivery and operational efficiency
Yard Coordinato
C3 Limited
03.2020 - 04.2023
Health and Safety Leadership: Maintained a strong focus on health and safety compliance within the log marshalling yards, proactively addressing risks to ensure a secure and efficient working environment.
Inventory Management: Oversaw the flow of log movements, ensuring accurate stock management and seamless inventory control within the Wellington Centr Logs’ operations.
Operational Planning: Utilized excellent planning and organizational skills to manage the day-to-day operations of the log marshalling process, meeting strict deadlines with precision.
Client-Centered Service: Delivered exceptional customer service to domestic and international clients to support C3 Limited’s reputation as a market leader in New Zealand's port-related industry, addressing client transport and business needs effectively.
Adaptability and Performance: Thrived in a dynamic and fast-paced environment, maintaining operational excellence under high-pressure conditions while meeting tight schedules.
Hammerhand
Mike Namo Building
02.2018 - 02.2020
Carpentry Support: Assisted qualified builders with the construction and renovation of residential properties, performing tasks such as framing, installing cladding, and interior finishing.
Tool Operation: Operated and maintained a variety of hand and power tools, including saws, drills, and nail guns, ensuring efficient and precise workmanship.
Site Preparation: Prepared construction sites by setting up materials, tools, and equipment, and maintaining a clean and safe work environment throughout the project.
Blueprint Interpretation: Read and interpreted blueprints and technical drawings to assist in accurate construction and ensure compliance with design specifications.
Safety Practices: Followed strict health and safety guidelines, using personal protective equipment (PPE) and adhering to site-specific safety protocols to minimize hazards.
Material Handling: Measured, cut, and assembled materials such as timber, plywood, and other construction components to support project completion.
Team Collaboration: Worked effectively alongside builders, contractors, and other tradespeople to deliver projects on time and to high-quality standards.
Labourer
Shamrock Recruitment Group
01.2015 - 09.2016
Demolition Operations: Performed heavy-duty demolition work on commercial construction sites, safely dismantling structures, clearing debris, and preparing sites for redevelopment.
Equipment Handling: Operated and maintained heavy machinery and specialized tools, including jackhammers, excavators, and saws, ensuring efficient and safe operations.
Safety Compliance: Adhered to strict health and safety regulations, employing personal protective equipment (PPE) and following site-specific safety protocols to minimize risks.
Site Preparation: Assisted in site preparation by removing hazardous materials, clearing work areas, and maintaining a clean and organized environment.
Team Collaboration: Worked closely with a team of contractors and site managers to complete demolition projects on time and to high-quality standards.
Physical Demands: Demonstrated exceptional physical endurance and strength, meeting the rigorous demands of heavy-duty labor and operating in challenging conditions.
Education
Carpentry
Weltec
Wellington, NZ
01-2018
Wainuiomata Highschool
Lower Hutt, NZ
01-2015
Skills
Fire Protection Systems: Skilled in the installation, maintenance, and repair of passive fire protection systems, including fire-resistant walls, ceilings, and ducting
Technical Drawing Interpretation: Proficient in reading and following technical drawings and plans to ensure precise and compliant installations
Construction Knowledge: Strong understanding of building materials, construction methods, and fire safety standards
Service Penetration Reinstatement: Experienced in reinstating multiple service penetrations, such as HVAC, plumbing, electrical, and hydraulic systems, to maintain fire separation integrity
Thermal and Acoustic Insulation: Expertise in reinstating insulation, fire seals, and cavity barriers to meet fire safety and acoustic requirements
Safety and Compliance: Adhered to strict health and safety guidelines, ensuring safe work practices and compliance with industry regulations
Access Equipment Operation: Competent in the use of ladders, EWP's and other access equipment to work effectively at heights
Problem-Solving and Initiative: Demonstrated ability to use initiative and resolve challenges effectively in dynamic construction environments
Physical Fitness: Maintained the physical fitness necessary for handling demanding tasks and working in challenging conditions
Customer Service Excellence: Skilled in providing exceptional service to passengers, including those with special needs, ensuring a positive onboard experience
Food and Beverage Service: Proficient in preparing, promoting, and serving food and beverages while adhering to food safety regulations and alcohol service laws
Health and Safety Awareness: Strong knowledge of emergency procedures, first aid, and health and safety policies to ensure passenger and crew well-being
Communication Skills: Effective communicator with experience in making public announcements, providing clear instructions during emergencies, and using tools like VHF radio
Stock Management: Experienced in restocking and maintaining food and beverage supplies, performing stocktakes, and handling end-of-shift cash-ups accurately
Cleaning and Maintenance: Skilled in maintaining high standards of cleanliness and hygiene across all areas of the vessel, including public spaces and crew facilities
Teamwork and Collaboration: Adept at working with diverse teams, including management, crew, and terminal staff, to ensure seamless operations
Adaptability and Resilience: Thrives in dynamic and fast-paced environments, maintaining professionalism under pressure
Timeline
Passive Fire Technician
Enterprise Recruitment Wellington
06.2023 - 04.2024
Onboard Hospitality Attendant
Bluebridge
10.2022 - 02.2024
Yard Coordinato
C3 Limited
03.2020 - 04.2023
Hammerhand
Mike Namo Building
02.2018 - 02.2020
Labourer
Shamrock Recruitment Group
01.2015 - 09.2016
Carpentry
Weltec
Wainuiomata Highschool
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