Dynamic Office Manager at Performance Diesels Limited, adept at enhancing operational efficiency and managing payroll processing. Proven track record in negotiating vendor contracts for cost savings while fostering a positive workplace culture. Skilled in financial reporting and employee training, ensuring compliance with labor laws and maintaining exceptional customer service standards.
Overview
32
32
years of professional experience
Work History
Office Manager
Performance Diesels Limited
Mount Maunganui, Bay of Plenty
01.1995 - Current
Managed vendor relationships, negotiating contracts to secure cost-effective supplies and services.
Analyzed operational procedures, identifying areas for improvement to enhance overall efficiency.
Implemented inventory control measures, reducing waste and optimizing resource allocation within the office.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Conducted regular audits of payroll data to ensure accuracy and adherence to policies.
Calculated payroll deductions by accurately using Ace Payroll and MYOB and processed payroll to meet preset requirements.
Processed payroll garnishments such as tax liens and child support.
Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Managed payroll data entry and processing for 26 employees to comply with predetermined company guidelines.
Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
Maintained up-to-date knowledge of changes in labour laws affecting payroll administration to ensure ongoing compliance.
Ensured legal compliance with labour laws by conducting regular audits and updating policies as necessary.
Client Service Manager
IHC Regional Office
Tauranga, Bay of Plenty
07.1993 - 01.1995
Maintained accurate records of employee hours, deductions, and benefits to support payroll accuracy.
Assisted in the preparation of financial reports related to payroll expenses for management review.
Maintained payroll information by calculating, collecting, and entering data.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Updated employee files with new details such as changes in address or salary levels.
Maintained confidentiality of employee records and payroll information.
Prepared and submitted payroll taxes and reports to regulatory agencies.