Zac Steed
Christchurch,Avonhead
Summary
Hardworking employee enthusiastic about learning Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Highly motivated employee with extensive customer service and sales experience. Outgoing customer service champion with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Consistently recognized for high performance and excellence in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Delivery Driver/Manager in Training
Dominos Pizza Inc.
06.2022 - 01.2024
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
- Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
Store Manager
Hawkes Bay Harvest
01.2022 - 05.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Manager
MacClean Street Fish And Chip Shop
10.2019 - 11.2021
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Diploma of Business Studies - Finance And Economics
Massey University
Palmerston North, NZ02.2024
High School Diploma -
Paraparaumu College
Paraparaumu, NZ12.2021
Skills
- Organizational Skills
- Customer Service
- Problem Solving
- Time Management
- Conflict Resolution
- Process Improvement
Accomplishments
Competitive Triathlete, recently having qualified to represent New Zealand at multiple World Championship races. Multiple podium finishes and wins in a three year window since beginning.
Timeline
Delivery Driver/Manager in Training
Dominos Pizza Inc.
06.2022 - 01.2024
Store Manager
Hawkes Bay Harvest
01.2022 - 05.2022
Manager
MacClean Street Fish And Chip Shop
10.2019 - 11.2021
Diploma of Business Studies - Finance And Economics
Massey University
High School Diploma -
Paraparaumu College
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