Zachary D'costa
Auckland
Summary
Economics and Finance student at the University of Auckland with professional sales experience at Rebel Sport and volunteer roles including Student Consultant at Impact Consulting Group and church service. Skilled in communication, problem-solving, and teamwork, with a strong blend of analytical thinking and commercial awareness.
Overview
7
7
years of professional experience
Work History
Consultant
Impact Consulting Group- University of Auckland Club
08.2025 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Managed client relationships through regular check-ins and updates on project progress.
Group Member
Impact Consulting Group- University of Auckland Club
04.2025 - Current
Sales Representative
Rebel Sport
04.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Team Leader
Life Church
05.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Crew Trainer
McDonald's
04.2023 - 04.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Tutor
Gillies Family
04.2023 - 10.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Crew Member
McDonald's
03.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Commerce - Economics And Finance
University of Auckland
Auckland, NZ11-2026
NCEA Level 3 Endorsed With Excellence -
Westlake Boys Highschool
AUK11-2023
Skills
- Problem-solving
- Attention to detail
- Time management
- Client relationships
- Manager support
- Team collaboration
- Verbal and written communication
Timeline
Consultant
Impact Consulting Group- University of Auckland Club
08.2025 - Current
Group Member
Impact Consulting Group- University of Auckland Club
04.2025 - Current
Sales Representative
Rebel Sport
04.2024 - Current
Crew Trainer
McDonald's
04.2023 - 04.2024
Tutor
Gillies Family
04.2023 - 10.2023
Crew Member
McDonald's
03.2022 - 06.2023
Team Leader
Life Church
05.2018 - Current
Bachelor of Commerce - Economics And Finance
University of Auckland
NCEA Level 3 Endorsed With Excellence -
Westlake Boys Highschool
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