Zackariah Etuata

During my time working as a housekeeper, I was in charge of maintaining a high standard of cleaning and service. I inducted and trained new staff members as and when required.

Skills:

• Excellent communication and organisational skills
• Ensuring housekeeping standards are followed
• Performed additional duties when required
• Reported necessary maintenance issues
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team

In my role as a Covid19 screener I was responsible for greeting patients and visitors ensuring they were following the current rules and regulations around the traffic light system that was in place. I would ask them and number of Covid19 questions and depending on their answer I would direct them on where they needed to go.

Skills:

• Ensuring staff, patients and visitors were wearing masks during red and orange light to prevent further spread of Covid19
• Providing high level of service when dealing with vulnerable people
• Disinfected tools, equipment, and surfaces between patients
• Showing empathy and understanding
• Clear and concise communication
• Following strict health and safety protocols

While working as a waiter my responsibilities included taking orders, communicate with the back of house, delivering food to customers while providing strong customer service skills.

Skills:

• Supporting colleagues and staff during busy periods, including taking orders, serving meals and clearing tables
• Merchandise stock product displays
• Safe alcohol service, offered above-and-beyond service
• Created a team environment
• Ensured the restock of condiment stands with napkins, straws, and utensils for waitstaff convenience
• Sanitized tables between guests and reset furniture into correct configurations
• Removed trash and spills promptly to avoid any health and safety risks
• Entered orders, delivered food and beverages, and processed payments.

During my time at the Trentham Racecourse, I had a number of role and responsibilities.

These included;

• Organising incoming food and beverage deliveries
• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
• Dishwasher/Kitchen Hand
• Ensuring all alcohol stands were fully stocked with alcohol at all times
• Following all health and safety requirements, including food hygiene regulations
• Plated and served meals to customers
• Cleaning of Kitchen, Bathroom and function rooms